Regards,

Dana Bostic
Technology Specialist
Caterpillar Inc.
954 NC 42 East, Clayton, NC 27527
email: bostic_dana_r@cat.com | phone: 919-550-1260

Caterpillar: Confidential Green

From: Mike Stupalov <mike@stupalov.ru> On Behalf Of Mike Stupalov
Sent: Tuesday, June 9, 2020 5:33 AM
To: Observium <observium@observium.org>
Cc: Dana Bostic <Bostic_Dana_R@cat.com>
Subject: Re: [Observium] Issues with Vivotek Cameras

Yes, probably all cameras use same snmpEngineID..
This Oid main for check duplicate devices.. (set of sysName+snmpEngineID)

Dana, please make SNMP dump from two different cameras and send me:

snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

Tom Laermans via observium wrote on 09.06.2020 10:57:

Looks like they have the same engine ID - it's what the message is saying...

Tom

On 6/9/2020 5:04 AM, Adam Armstrong via observium wrote:

Hi,

Do the devices have different snmpEngineIDs? It should allow you to add multiple devices with the same sysName.

Adam.

From: observium <observium-bounces@observium.org> On Behalf Of Dana Bostic via observium
Sent: 08 June 2020 20:08
To: observium@observium.org
Cc: Dana Bostic <Bostic_Dana_R@cat.com>
Subject: [Observium] Issues with Vivotek Cameras

When I add a Vivotek camera to Observium, works great for one, but when I try to add another one, the System name is the same (in this case h.264 mega-pixel network camera) and it will not add.  The name of the device is different, what Observium “pulls in thru SNMP” is the same.

Already got device with SNMP-read sysName (h.264 mega-pixel network camera) and 'snmpEngineID' = 80005BA9017F000001 (http://jq-office-lobby-cam01.bcp.cat.com).

I see in JIRA that we are supposed to be able to add more devices with the same system name, but this is not working for the version I have of Observium 20.4.10371 (stable).

It is my “belief” that Vivotek is reporting back it’s system name to SNMP incorrectly.  I do not really “care” if the System Name is wrong, but I cannot add another camera at all.

This is what is in the camera configuration and I don’t see any other location for a host name.

If I do an snmpwalk on the device:

SNMPv2-MIB::sysName.0 = STRING: H.264 Mega-Pixel Network Camera

Observium is pulling what the camera is giving …. So is there a way to change this in the database or a way to say add it anyway?

Regards,

Dana Bostic
Technology Specialist
Caterpillar Inc.
954 NC 42 East, Clayton, NC 27527
email: bostic_dana_r@cat.com | phone: 919-550-1260

Caterpillar: Confidential Green

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Mike Stupalov
Observium Limited, http://observium.org