*"similar challenge to Kevin" - D'oh!
On 26 January 2017 at 15:09, Storer, Darren darren.storer@gmail.com wrote:
Hi Adam,
we have a challenge to Kevin, we need to extend an existing subscription and shortly one of our dev instances will be turned into an additional production system, so we would like to pay for two subscriptions; both payments need to be made this financial year if at all possible.
Is this the best place to ask for subscription help? Please contact me directly for company details etc.
Many thanks
Darren
On 20 December 2016 at 03:15, Adam Armstrong adama@memetic.org wrote:
The subscriptions are managed by an external company. Messing with the subscription periods their system maintains is... difficult.
If the subscription start/end dates are reasonably close together, you can just switch from one to the other. If they're further apart, I can cancel both of them and extend one of them to the full period. It'll silently die when the time is up though!
Though, I can only see one subscription from your email, on the 17th.
adam.
On 18/12/2016 00:02:55, Brian :: bc@iptel.co wrote: Hi Kevin
It usually just renews automatically... If you paid for another sub its possible that paddle? has just setup a new sub for you...
Thanks
On Sat, Dec 17, 2016 at 11:59 PM, Kevin Jacobson wrote:
Looking for assistance on extending our subscription. I'm a current subscriber with an expiration of 2017-01-23 and I wanted to renew early
to
spend the money this year. I paid for another year, but instead of extending our current subscription a new SVN account was created with
its
own expiration. Is there a way to just extend our exiting one an
additional
12 months instead?
Leaving important info out of this message - please contact me
privately. :)
Thanks! Kevin
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