Adam,

 

The two devices are still showing as offline. Both are very much online.

 

ALERT

Modify

Alert

Device is offline

Entity

bne-fuji-os33-rtr01.tp.dc

Conditions

device_status equals 0 (0)

Metrics

device_status = 0

Duration

3 days, 21m 37s (2016-03-01 07:58:37)

Device

Device

bne-fuji-os33-rtr01.tp.dc

Hardware

x86

Operating System

Mikrotik RouterOS 6.29.1 Level 4

Location

Fujitsu - Eight Mile Plains

Uptime

Down 3 days, 21m 37s

 

 

ALERT

Modify

Alert

Device is offline

Entity

bne-fuji-rtr01.tp.dc

Conditions

device_status equals 0 (0)

Metrics

device_status = 0

Duration

3 days, 10m 21s (2016-03-01 08:00:21)

Device

Device

bne-fuji-rtr01.tp.dc

Hardware

snFastIronStackICX6450PRouter

Operating System

Brocade FastIron/IronWare 07.4.00T313

Location

Fujitsu EMP

Uptime

Down 3 days, 10m 21s

 

 

Regards,

Cameron Murray
Senior Communications Manager

How am I doing? Please click here to rate my work.



P 1300 033 300
F 07 3809 3999
E cameron@techpath.com.au

www.techpath.com.au

Unit 2/55 Tradelink Rd, Hillcrest QLD 4118

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Note: This message may contain privileged and confidential information that is the property of the intended recipient. The information herein is intended only for use of the addressee. If you are not the intended recipient, then you are requested to return e-mail to TechPath Pty Ltd and destroy any copies made. Copying or disseminating any of this message is prohibited. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of TechPath Pty Ltd.

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong
Sent: Wednesday, 2 March 2016 9:44 AM
To: observium@observium.org
Subject: Re: [Observium] SNMP access via poller issues

 

This is probably something you need mike to look at, he's way more familiar with the changes around the snmp code than I am :D

 

adam.

On 01/03/2016 23:40:01, Cameron Murray <cameron@techpath.com.au> wrote:

Hi Adam,

 

Here are the details of our install:

 

Version Information

Observium

0.16.2.7635 (29th February 2016)

OS

Linux 2.6.32-573.3.1.el6.x86_64 [amd64] (CentOS 6.7)

Apache

2.2.15 (CentOS)

PHP

5.5.28

Python

2.6.6

MySQL

5.1.73 (extension: mysqli 5.1.73)

SNMP

NET-SNMP 5.5

RRDtool

1.3.8

 

 

 

Regards,

 

Cameron Murray

Senior Communications Manager

 

TechPath

 

P: 1300 033 300

F: 07 3809 3999

E: cameron@techpath.com.au

 

Unit 2/55 Tradelink Rd, Hillcrest QLD 4118

Formerly Betta Computer Services

 

www.techpath.com.au

 

Note: This message may contain privileged and confidential information that is the property of the intended recipient. The information herein is intended only for use of the addressee. If you are not the intended recipient, then you are requested to return e-mail to TechPath Pty Ltd and destroy any copies made. Copying or disseminating any of this message is prohibited. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of TechPath Pty Ltd.

-----Original Message-----
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong
Sent: Tuesday, 1 March 2016 9:31 AM
To: Observium Network Observation System <observium@observium.org>
Subject: Re: [Observium] SNMP access via poller issues

 

Hi Cameron,

 

That's odd. We did recently add code to try to reduce false positive failed SNMP queries, are you running stable or trunk? (The new code is only in trunk)

 

Adam.

 

On Feb 29, 2016 23:12, Cameron Murray <cameron@techpath.com.au> wrote:

> Guys,

>  

> Overnight we received a lot of alerts for device going offline however these were false positives. We’ve found that the poller is having issues connecting to some devices.

>  

> Brocade ICX Switch

> Cisco 2900 series

> RouterOS

>  

> SNMP is working via snmpwalk on the machine running obs and also from other test locations however the poller times out on them. We’ve reset the configuration for the devices in obs however access still fails. Access appears to come and go. We’ve confirmed obs is up to date and have rebooted the services.

>  

> Regards,

> Cameron Murray

> Senior Communications Manager

> How am I doing? Please click here to rate my work.

> P 1300 033 300

> F 07 3809 3999

> E cameron@techpath.com.au

> www.techpath.com.au

> Unit 2/55 Tradelink Rd, Hillcrest QLD 4118

> Note: This message may contain privileged and confidential information that is the property of the intended recipient. The information herein is intended only for use of the addressee. If you are not the intended recipient, then you are requested to return e-mail to TechPath Pty Ltd and destroy any copies made. Copying or disseminating any of this message is prohibited. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of TechPath Pty Ltd.

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