Hi Mike,
Thank you for the fix.
We understand that it is on the pro edition for the moment. We will see what we can do
😉
Regarding sysLocation, we see the same problem.
For instance, this is part of one device properties:
version => 15.1R5.5
hardware => EX4200-24F
features => Ethernet Switch
location => Ibiza, Islas Baleares, Espa..a
os => junos
status => 1
where it says Espa..a, it should say España. Seems that the "ñ" was replaced by two unknown characters, probably from the utf8 codification.
If there is any debug information that I can send for this case, let me know.
Thanks.
Best regards.
-----Mensaje original-----
De: observium [mailto:observium-bounces@observium.org] En nombre de Mike Stupalov
Enviado el: lunes, 27 de noviembre de 2017 21:08
Para: Observium <observium@observium.org>
Asunto: Re: [Observium] Problem with special characters on device descriptions / snmp location etc...
Your issue should be fixed in r8959.
But currently this is only in Pro edition ;)
Anyway sysLocation should be already normally collected with UTF8 chars
Javier Valero wrote:
> Hi, sure.
>
> Here are the files.
> In this case it is a windows machine.
>
> We see this problem on the interface names/alias/description and on
> the snmp location string. (at least)
>
> Thank you.
>
> Regards.
>
>
> -----Mensaje original-----
> De: observium [mailto:observium-bounces@observium.org] En nombre de
> Mike Stupalov Enviado el: lunes, 27 de noviembre de 2017 14:18
> Para: Observium <observium@observium.org>
> Asunto: Re: [Observium] Problem with special characters on device descriptions / snmp location etc...
>
> Yah, UTF-8...
>
>
> please attach debug log for:
>
> ./discovery.php -d -m ports -h <device> ./poller.php -d -m ports -h
> <device>
>
>
> Javier Valero wrote:
>> Hello all,
>>
>>
>>
>> I did not receive any response to this mail. Maybe it’s being
>> classified as spam or something like that.
>>
>> Can anyone read this?
>>
>>
>>
>> Thank you.
>>
>> Regards
>>
>>
>>
>>
>>
>>
>>
>> *De:*observium [mailto:observium-bounces@observium.org] *En nombre de
>> *Javier Valero *Enviado el:* lunes, 20 de noviembre de 2017 11:54
>> *Para:* Observium <observium@observium.org>
>> *Asunto:* Re: [Observium] Problem with special characters on device
>> descriptions / snmp location etc...
>>
>>
>>
>> Hello all,
>>
>>
>>
>> Has anyone else had this issue?
>>
>>
>>
>> Thanks.
>>
>> Regards
>>
>>
>>
>>
>>
>> *De:*observium [mailto:observium-bounces@observium.org] *En nombre de
>> *Javier Valero *Enviado el:* lunes, 13 de noviembre de 2017 14:39
>> *Para:* Observium <observium@observium.org
>> <mailto:observium@observium.org>>
>> *Asunto:* [Observium] Problem with special characters on device
>> descriptions / snmp location etc...
>>
>>
>>
>> Hello
>>
>>
>>
>> We are using Observium CE as part of our monitoring systems at
>> IslaLink / OranLink.
>>
>>
>>
>> A few weeks ago, we updated to the last CE version (17.9.0). Since
>> then, we are experiencing problems with the interface descriptions
>> that may contain some especial characters like “áóéñ…”.
>>
>> It also happens with the SNMP location string.
>>
>>
>>
>> Seems that this was an old bug that was already solved:
>>
>> Observium OBS-1396
>>
>> UTF-8/ISO characters fail in SNMP location
>>
>>
>>
>> This is causing some events flood, and incorrect display. I attach
>> some captures:
>>
>>
>>
>>
>>
>> We tried to remove all special characters, but sometimes it’s not
>> possible or easy.
>>
>>
>>
>> May this bug have emerged again?
>>
>>
>>
>>
>>
>> Thank you.
>>
>> Best regards.
>>
>>
>>
>>
>>
>> IslaLink, BalaLink, OranLink
>>
>>
>>
>> *Javier Valero*
>> *Coordinador*
>>
>> Molino de las fuentes S/N, 46026 Valencia - Spain
>> Teléfono: +34 96 373 20 06
>> Móvil: +34 619 53 77 44
>>
>>
>>
>> Este mensaje electrónico y cualquier documento que pueda llevar
>> adjunto, es para uso exclusivo de su/s destinatario/s, pudiendo
>> contener información protegida y/o confidencial. Si recibe este
>> mensaje por error, le agradeceremos que se lo comunique
>> inmediatamente a su remitente por correo electrónico y lo elimine de
>> su ordenador, destruyendo toda copia del mismo. Muchas gracias.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> _______________________________________________
>> observium mailing list
>>
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> --
> Mike Stupalov
> Observium Limited, http://observium.org
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>
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--
Mike Stupalov
Observium Limited, http://observium.org
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