Hi Mohammed,
Make sure the permissions on the files are correct; your user running Apache needs to be able to read the files. Also the user running your poller needs to be able to write or you will still lose data.
If you have a new device that is working, check the owner and read/write permissions on that one, then make sure the others are identical.
Tom
On 6/2/2020 3:35 PM, Mohammed Kokani via observium wrote:
Dear Adam,
Thank you for the response.
I have copied the whole device folder to /opt/observium/rrd/<Device> , after doing this seeing draw error. Is there anything can we do to fix this?
Now I have added a new location device with a new name.
*Thanks & Regards*
*Mohammed Suhail | System Engineer*
*Tel : +1-888-853-7733*
PGP Fingerprint : 026B 6CEB CC08 152D 9372 0F51 DDFB 6758 6924 FBCC
cid:image016.png@01D321AA.4A00A6F0
On Tue, Jun 2, 2020 at 4:56 AM Adam Armstrong via observium <observium@observium.org mailto:observium@observium.org> wrote:
You can copy RRDs from backups. If port layout has changed, likely ifindexes have changed, and so you’d need to match these up, which is troublesome. Normally doing this sort of thing I’d add the new location as a new devie, and leave the old one disabled to retain historical data for some period of time. Adam. *From:*observium <observium-bounces@observium.org <mailto:observium-bounces@observium.org>> *On Behalf Of *Mohammed Kokani via observium *Sent:* 02 June 2020 00:24 *To:* Observium <observium@observium.org <mailto:observium@observium.org>> *Cc:* Mohammed Kokani <mkokani@unitedlayer.com <mailto:mkokani@unitedlayer.com>> *Subject:* [Observium] Retain historic data Dear Experts, Hope all is well with you. Need your valuable advice, I have the below situation. # Physical DC movement done. # Change in Transit provider and change in IP address of AR's. # Polling was disabled before the physical move for AR's and N/W devices. # After physical move by mistake polling was enabled for the AR's, this has caused the loss of historic data captured for AR's by overwriting new data. Question : Can we retain the old historic data of specific devices by copying the whole device RRD folder from backup, if not is there any other method. *Thanks & Regards* *Mohammed Suhail | System Engineer* *Tel : +1-888-853-7733* PGP Fingerprint : 026B 6CEB CC08 152D 9372 0F51 DDFB 6758 6924 FBCC _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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