You seem to have skillfully omitted the only useful piece of information:
What is this device you're trying to add which has no snmpEngineID, and what idiot manufacturer created it?
We don't use snmpEngineID as a unique id in the database, so I'm not really sure what the error you're seeing is coming from. You also don't say what you're clicking on or where, the error you get doesn't seem to make sense for clicking on a device name on the devices page. You need to be much, much clearer with what's happening.
adam. On 2018-01-08 20:59:57, Alberto Busso alberto@busso.net wrote: Hi all,
I am a new user of observium and I am doing some tests with few devices before deploying it on a wider network.
When I try to add my first device (with -d option), it only partially works.
In the log I have only this error:
CMD[/usr/bin/snmpget -v2c -c *** -Pu -OQv -m SNMP-FRAMEWORK-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'172.16.192.102':'161' snmpEngineID.0]
CMD EXITCODE[0] CMD RUNTIME[0.0324s] CMD EXITDELAY[10ms] STDOUT[ No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response]
So, it seems I am not getting the EngineID object.
Then at the end of the log I have this:
SQL[INSERT INTO `devices` (`hostname`,`sysName`,`status`,`snmp_community`,`snmp_port`,`snmp_transport`,`snmp_version`,`os`,`snmpEngineID`,`location`,`sysContact`) VALUES ('172.16.192.102','Terlapini RB Sottotetto','1','public','161','udp','v2c','routeros','','Gussago','Elsy')] SQL RUNTIME[0.04079700s] Devices failed: 1.
So, it seems that the script will try to add the device but with an empty EngineID field. The result is that the device is added (e.g. I can see it in the device when accessing e.g. via web interface, but when I click on it, it does not show up in the list with a reply that there are no devices matching the search criterias).
I also noticed that if I try to add a second device with same EngineID problem, the SQL INSERT will fail with ' duplicate key' error. I have the impression that the EngineID is used as a unique key in the SQL DB and if it is empty this may cause problems.
Am I right? In this case, I have to understand why I cannot get the EngineID from the device.
Tnx
Alberto
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