Hey,

 

Is there a way to create an alert checker that will only report devices down if a device they are behind is up?

 

We have remote offices with 100’s of devices, and if there is a WAN issue, we receive 100’s of alerts from Observium for that location.  Is there a way to create a condition in an alert checker that a device (ex: router) has to be in an “up” status in order for devices behind it to alert as “down” That way if the Router/WAN is “down” we would only get that alert, not all the other devices.

 

 

Example: This Alert Checker only alerts on devices in TN

 

Entity Type:  Device

Check Conditions:  device_status equals 0

Device Match:  location match *TN*

Entity Match: *

Alert Delay 1

 

Example: This Alert Checker only alerts on devices in CA when the Router (specific device) is “up”

 

Entity Type:  Device

Check Conditions:  A Specific Device status equals 1       // check that office WAN router is “up”   (I know this not a correct syntax, just example)

      device_status equals 0                            //check that device is down AND

Device Match:  location match *CA*

Entity Match: *

Alert Delay 2

 

Cheers!

 

Vic