Hi Adam,
I hope this message finds you well.
Our customer Technodom Operator wishes to renew the current Observium Enterprise for one more year.
Below you can find last year communication concerning that order.
Could you, please, send us the new Invoice, the customer needs to renew the license urgently as it expires soon.
Thank you for your help.
If you need more details, please find them in the attached message I send you earlier
From: Oymatov, Aziz <Aziz.Oymatov@noventiq.com>
Sent: Thursday, March 6, 2025 8:39 AM
To: Adam Armstrong <adama@observium.org>
Subject: RE: Invoice 25022602 from Observium International Limited for Noventiq Cyprus
Thanks for your reply.
Have a nice day
Oymatov, Aziz
Procurement manager,
Noventiq Eastern Europe and Central Asia
Tashkent,
Uzbekistan
Timezone: (UTC +05:00)
From: Adam Armstrong <adama@observium.org>
Sent: Thursday, March 6, 2025 8:33 AM
To: Oymatov, Aziz <Aziz.Oymatov@noventiq.com>
Subject: Re: Invoice 25022602 from Observium International Limited for Noventiq Cyprus
We don’t “provide additional licenses.”
This was a renewal, all you get is the new expiration date.
This is our sales process, it’s always been our sales process.
Deal with it or don’t order from us again.
Sent from my iPhone
On 6 Mar 2025, at 03:27, Oymatov, Aziz <Aziz.Oymatov@noventiq.com> wrote:
Thanks for your reply.
Sorry, but we need confirmation from you that additional licenses have been provided to the client.
Can you send this confirmation?
Oymatov, Aziz
Procurement manager,
Noventiq Eastern Europe and Central Asia
Tashkent, Uzbekistan
Timezone: (UTC +05:00)
<image001.png>
From: Adam Armstrong <adama@observium.org>
Sent: Thursday, March 6, 2025 6:41 AM
To: Oymatov, Aziz <Aziz.Oymatov@noventiq.com>
Subject: Re: Invoice 25022602 from Observium International Limited for Noventiq Cyprus
Did you actually read the invoice?
This is an extension to an existing license.
The username and new expiration are on the invoice. There's nothing more.
Oymatov, Aziz wrote on 04/03/2025 05:26:Dear team.
Please respond to our order
02.27.2025 we paid Invoice #: 25022602, please clarify how we can get licenses?
Oymatov, Aziz
Procurement manager,
Noventiq Eastern Europe and Central Asia
Tashkent, Uzbekistan
Timezone: (UTC +05:00)
<image002.png>
From: Oymatov, Aziz
Sent: Tuesday, March 4, 2025 10:12 AM
To: Adam Armstrong <adama@observium.org>
Cc: Zhaskayrat, Temirlan <Temirlan.Zhaskayrat@noventiq.com>; mikes@observium.org; toml@observium.org; info@observium.org; sale@observium.org
Subject: RE: Invoice 25022602 from Observium International Limited for Noventiq Cyprus
Dear team.
Please respond to our order
02.27.2025 we paid Invoice #: 25022602, please clarify how we can get licenses?
Oymatov, Aziz
Procurement manager,
Noventiq Eastern Europe and Central Asia
Tashkent, Uzbekistan
Timezone: (UTC +05:00)
<image002.png>
From: Oymatov, Aziz <Aziz.Oymatov@noventiq.com>
Sent: Monday, March 3, 2025 10:29 AM
To: Adam Armstrong <adama@observium.org>
Cc: Zhaskayrat, Temirlan <Temirlan.Zhaskayrat@noventiq.com>
Subject: RE: Invoice 25022602 from Observium International Limited for Noventiq Cyprus
Dear team.
We paid the bill online.
When will we get licenses?
Oymatov, Aziz
Procurement manager,
Noventiq Eastern Europe and Central Asia
Tashkent, Uzbekistan
Timezone: (UTC +05:00)
<image002.png>
From: messaging-service@post.xero.com <messaging-service@post.xero.com>
Sent: Wednesday, February 26, 2025 6:33 PM
To: Oymatov, Aziz <Aziz.Oymatov@noventiq.com>
Subject: Invoice 25022602 from Observium International Limited for Noventiq Cyprus
CAUTION: This email originated from outside of our organization. Do not click on links or open attachments unless you recognize the sender and know the content is safe. Verify the sender’s email address and be cautious of any unexpected or suspicious content. If in doubt, contact IT support at helpdesk@noventiq.com for assistance before proceeding. Why is this important?
Observium International Limited
£1,000.00 GBP
Due 26 Feb 2025
Invoice #: 25022602
Hi ,
Here's invoice 25022602 for GBP 1,000.00.
The amount outstanding of GBP 1,000.00 is due on 26 February 2025.
View your bill online: https://in.xero.com/gfSlYFZjRcPAophJa7WTUCUYFy1wppscdjCOpwWA
>From your online bill you can print a PDF, export a CSV, or create a free login and view your outstanding bills.
If you have any questions, please let us know.
Thanks,
Observium International Limited
Description
Amount
Observium Enterprise Annual Subscription
1,000.00
username: technodom.kz expiration: 2025-12-02
0.00
Subtotal
1,000.00
VAT 0%
0.00
Amount Due
GBP1,000.00
CAUTION: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. Processing of personal data is done in accordance with the Group Privacy Notice.
--
Sent from Postbox
