On 19 May 2016, at 12:31, Gaurav Chaturvedi <gaurav@x3me.net> wrote:

Hello Roeland,

Kindly find the excerpts from poller.php executed for both original and copied server.

poller.php -h <original server>
##### Module Start: unix-agent #####

Observium UNIX Agent: execution time: 2056ms
No include:
No include: Observium
No include: df
No include: mounts
No include: ps
No include: mem
No include: cpu
No include: uptime
No include: lnx_if:sep(58)
No include: tcp_conn_stats
No include: md
diskstats No include: kernel
No include: netctr
No include: local

Processes:
Sensors:
Virtual machines:
o Module time 2.0657s

poller.php -h <copied server>

##### Module Start: unix-agent #####

Observium UNIX Agent: execution time: 2074ms
No include:
No include: Observium
No include: df
No include: mounts
No include: ps
No include: mem
No include: cpu
No include: uptime
No include: lnx_if:sep(58)
No include: tcp_conn_stats
No include: md
diskstats No include: kernel
No include: netctr
No include: local

Processes:
Sensors:
Virtual machines:
o Module time 2.0855s

Not able to find any difference in the output of unix agent part of poller.php

Regards
Gaurav

Message: 2
Date: Wed, 18 May 2016 12:42:22 +0100
From: Roeland Mertens <roeland@unbreakable.org.uk>
To: Observium Network Observation System <observium@observium.org>
Subject: Re: [Observium] Help needed with unix-agent
Message-ID:
<CAM7fMXsYgP12wZa0mXvm+faFyT2iFXUMS9+kzi=HhDp-TvDKZw@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi Gaurav

does ./poller.php -h <copied server> yield anything useful about bind?

regards,

Roeland

On Wed, May 18, 2016 at 5:08 PM Gaurav Chaturvedi <gaurav@x3me.net> wrote:
Hello Peter,

Thanks for the response.
for ease of reference we can refer to servers as
1. original server --> unix agent reporting Bind as the application found
2. copied server --> unix agent reporting no application found

The "copied server" has different IP, hostname and a new DNS name too.
Through Observium able to get graphs of resources and other details of both server seperately.

Unix-agent has been verified to be enabled for both the servers in Observium -->(device)-->(poller Modules) --> unix-agent is set to enabled.

Also checked for the output of the unix agent using telnet, it's showing the output.

Regards
Gaurav

Date: Wed, 18 May 2016 16:29:23 +1000
From: Peter.Hine@familycourt.gov.au
To: Observium Network Observation System <observium@observium.org>
Subject: Re: [Observium] Help needed with unix-agent
[SEC=UNCLASSIFIED]
Message-ID:
<OF914DA877.F8299CB3-ONCA257FB7.00238B7C-CA257FB7.0023A6A1@familycourt.gov.au>

Content-Type: text/plain; charset="us-ascii"

it is not clear whether you added the new device with a new DNS name too.

eg first server was server1 and the copy was server2.

is the unix-agent enabled in the server2 observium configuration

thanks

Peter Hine
Senior Technical Support Engineer (Servers)
FCoA ITS
peter.hine@familycourt.gov.au

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On Wed, May 18, 2016 at 11:54 AM Gaurav Chaturvedi <gaurav@x3me.net> wrote:
Hello,

I have installed ubuntu on virtual machine, configured bind and unix-agent successfully, in observium were able to see the application "bind" and all the graphs related to bind were displayed.

After few days, I made a copy of vmware virtual machine (on which bind was running), added it to observium (with new IP), telnet to 36605 shows the output related to bind but observium showing that no application is running on the new virtual machine.

so, 2 queries:
1) what am i missing?
2) How to debug step by step

Regards
Gaurav
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