Also worth noting Mulenga,
You can almost certainly trigger basic ticket creation in your ticketing system/s using the alerting functionality, e.g. email based alerts, or alerting via API in some form.
NOTE: support for the API may not exist yet and you may need to write it yourself or engage the Observium team to develop it.
You will need to be using Observium Professional for the alert functionality.
-Colin
On 11 February 2016 at 16:29, Adam Armstrong adama@memetic.org wrote:
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
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On Feb 11, 2016, at 06:24, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Basically, it should be able to:
- Show the uptime of a device or group of devices over a period of
time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:15:42 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
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On Feb 11, 2016, at 06:13, Mulenga Mumba mulenga@africonnect.co.zm wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:08:31 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
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On Feb 11, 2016, at 06:05, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:02:11 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
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On Feb 11, 2016, at 06:00, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
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