Re: [Observium] Graphs not drawing after latest update

5 Jul 2014

      Hi - I can answer this as he's not around today.
The graph is the 'Custom_Traffic' user buildable graph on the main page, which isn't clickable so I can't give a URL for it specifically, however it is configured with:
$config['frontpage']['custom_traffic']['ids'] = "95517,95694,95716,95532,95431,95459,95359";
I've tried swapping out those 7 IDs for a single ID of a port/graph on another random device but it always fails to draw the graph, as per image below. I also tried renaming the graph (and removing the graph’s name completely so it goes to its default name) but still no rendering of the data, although the title is updating just fine ;)
[cid:image003.jpg@01CF9858.8C5F3EF0]
SVN is now 5618 - and I believe this is the only broken graph so all the others are working fine now.
Since it isn’t clickable I can’t even get the diagnostics for you about how it is trying to build the graph I’m afraid.
I also tried <url>/debug but the debug entries for the homepage do not include how that particular graph is generated, so I’m still stuck.
Any pointers most welcome!
Cheers,
Robert Williams
Custodian Data Centre
Email: Robert@CustodianDC.com
http://www.CustodianDC.com
-----Original Message-----
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong
Sent: 05 July 2014 00:50
To: Observium Network Observation System
Subject: Re: [Observium] Graphs not drawing after latest update
What is the graph's URL?
On 2014-07-04 03:20, Mahomed Hussein wrote:
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Hi Tom
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They are the custom graphs on the main page. My colleague even tried
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changing “$config['frontpage']['custom_traffic']['ids']” to only have
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one port and it didn’t draw, and also tried a completely different
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port with no change.
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How do I check what type of graph it is so I can more accurately
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answer your question?
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Kind regards,
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Mahomed Hussein
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Custodian Data Centre
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Email: Mahomed@CustodianDC.commailto:Mahomed@CustodianDC.com
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http://www.CustodianDC.com
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FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF
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Tom Laermans
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SENT: 03 July 2014 18:38
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TO: Observium Network Observation System
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SUBJECT: Re: [Observium] Graphs not drawing after latest update
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What type of graphs are these?
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Tom
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On 02/07/2014 12:09, Thomas Klein wrote:
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Hi,
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having the same problem here with the custom_traffic graphs on the
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frontpage since version 5585.
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Seems they are broken starting with version 5585 - I'm getting an
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"Error Drawing Graphs"
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The graphs in version 5584 are working fine
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regards,
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Thomas
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Am 02.07.2014 11:33, schrieb Mahomed Hussein:
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Hi Tom
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We’ve updated to 5605 and the “Overall Transit & Peering Traffic This
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Month” graph is working, but the custom graphs at the bottom (second
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screenshot on my original email) are not drawing.
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On further investigation, the memory graphs on some of our switches
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(TP-Link) are not drawing either. I’ve tried enabling debug on the
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page, but I’m not sure if anything from the output will be useful.
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Please let me know what info you need and I’ll get it for you. Thanks.
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Kind regards,
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Mahomed Hussein
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Custodian Data Centre
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Email: Mahomed@CustodianDC.commailto:Mahomed@CustodianDC.com
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http://www.CustodianDC.com [2]
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FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF
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Tom Laermans
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SENT: 01 July 2014 13:38
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TO: Observium Network Observation System
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SUBJECT: Re: [Observium] Graphs not drawing after latest update
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5591 should fix this.
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Tom
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On 07/01/2014 02:22 PM, Tom Laermans wrote:
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Hm!
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It's important to note that the graph is not broken, and it did not
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stop working.
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Apparently polling is failing, this is a totally different (and more
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important) issue!
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Looking at it right now.
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Tom
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On 07/01/2014 12:58 PM, Chip Pleasants wrote:
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I'm not sure if its related but all my server storage graphs stopped
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working today after updating to r5588. I'm now at r5590 and doesn't
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seem to help.
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-Chip
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On Tue, Jul 1, 2014 at 6:47 AM, Mahomed Hussein
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<Mahomed@custodiandc.commailto:Mahomed@custodiandc.com> wrote:
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Hi Tom
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5590 fixes the top graph on the main page (my first screenshot in the
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first email) but not the graphs in the second screenshot. All the
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graphs work in 5584.
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I don’t know how to check what type of graph it is, but if you can
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tell me I can check it.
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Kind regards,
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Mahomed Hussein
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Custodian Data Centre
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Email: Mahomed@CustodianDC.commailto:Mahomed@CustodianDC.com
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http://www.CustodianDC.com [2]
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FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF
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Tom Laermans
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SENT: 01 July 2014 11:12
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TO: Observium Network Observation System
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SUBJECT: Re: [Observium] Graphs not drawing after latest update
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Hi,
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That is useful info!
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multiport_bits_duo_separate fixed in r5589.
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Tom
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On 07/01/2014 11:51 AM, Senses0 wrote:
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I noticed the same after upgrading to this version. This is happening
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only to "multiport_bits_duo_separate" graph types
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On Tue, Jul 1, 2014 at 2:41 PM, Mahomed Hussein
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<Mahomed@custodiandc.commailto:Mahomed@custodiandc.com> wrote:
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Hi
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I wonder if someone can help point me in the right direction as to how
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I can fix an issue with graphs not drawing. We updated to 0.14.6.5588
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this morning and I’ve noticed that some graphs are not drawing. We
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haven’t had any issues with the server and it has been up for 49 days.
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I’m not sure where to start. So far I’ve tried another SVN update (in
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case there was a quick fix) and rebooted the server (out of
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desperation/hope more than anything else).
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Please let me know if you require any other info. Thanks in advance
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for any assistance.
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A couple of screenshots are below.
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Kind regards,
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Mahomed Hussein
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Custodian Data Centre
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Email: Mahomed@CustodianDC.commailto:Mahomed@CustodianDC.com
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http://www.CustodianDC.com [2]
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