I just verified that the date/time is correct on the server
The times are based on the server time.
Adam.
Adam, I just ran the test again, and got the same result:
<image001.png>
Note the time “ignore until” was set to 1 hr in the future. Then I shut down the server….after the polling interval:
<image002.png>
I’m not sure what I am doing wrong….is it possibly a “time” issue….it thinks the time has passed so it is “out” of the window? Utc vs edt?
I just tested this, and it seems to work correctly :
<image003.png>
It shows the device hostname/style as ignored too.
Adam.
Are you sure it’s generating notifications for devices with ignore_until set?
These alerts should have the “suppressed” state, the code seems correct to handle this :
if ($device['ignore_until']) {
$device['ignore_until_time'] = strtotime($device['ignore_until']);
if ($device['ignore_until_time'] > time()) {
$alert_suppressed = TRUE;
$suppressed[] = "DEV_U";
}
}
The second image is showing old/deprecated “status” widgets. These pre-date the alerting system. They’re mostly just retained for the people who were using them when we switched to the current alerting system. I can probably extend ignore_until to these, but at present it probably doesn’t interact with them.
Adam.
Adam, I just recreated this, this is what I did and what happened
- Pick a server, go to properties/alerts.
- Set “ignore until” to 1 hr in the future
- Shutdown that server
After the server shut down and a poling cycle passed, the observium screen shows
<image004.jpg>
And
<image005.jpg>
What do you mean by “still get alerted”?
Adam.
Sorry if this is an obvious question but I have been playing with this and it does not behave the way I am expecting… under device properties/alerts there is an “ignore until” option as well as a “disable notifications” toggle….
<image006.jpg>
If I set the “ignore until” to sometime in the future and I (for example) restart the device…I still get alerted. If I toggle the “disable notifications” , I do not get the notifications anymore…however, it stays disabled past the “ignore until” time
How is this feature supposed to work?
I am looking for a way to put a device in “maintenance mode” so that if I am upgrading etc…no alerts are generated and no notifications are sent.