Hi There,
I have been attempting to reach someone from the Observium team to assist my company and I in updating our Software.  We followed the instructions on the website located here: 
https://docs.observium.org/updating/    We did not have success.  Our Observium server is hosted on a Linux Ubuntu server.  Is there someone at Observium that could take a few minutes and assist us please? 
 I look forward to hearing from you.
Ryan Shedd
Network Engineer
Slocum-Dickson Medical Group P.L.L.C.
1729 Burrstone Road
New Hartford, New York 13413
(315) 798-1777
(315) 798-1712 - Fax