Thank you all,

Yes it was the VAT, I just tried again and it works.

Eric MASSON

De : observium [mailto:observium-bounces@observium.org] De la part de Adam Armstrong
Envoyé : vendredi 6 mars 2015 11:21
À : observium@observium.org
Objet : Re: [Observium] Observium subscription

Yes, it's EU VAT.

If you're in the EU, you can claim it back. If you're not in the EU, you don't pay it.

You guys can claim it back, but I'm having to pay a 4% processing fee to collect it for your governments, so don't whine too much! :P

adam.

On 06/03/2015 12:13:08, Tom Laermans <tom.laermans@powersource.cx> wrote:

Hi,

I'm not involved in the payment system but I assume this happens if you don't supply vat info and are inside the EU. (Thanks, new regulations!)

Tom

On Mar 6, 2015 12:21 PM, Simon Smith wrote:
>
> Hi,
>
> I have also just noticed that too!
>
> on the website it says £150, but when going to pay out, checkout.paddle.com is showing £180 instead?
>
> can Adam please advise why the price has gone up again?
>
> Regards
>
> Simon
>
>> On 6 Mar 2015, at 8:51 am, Eric MASSON wrote:
>>
>> Dear sirs,
>>  
>> I tried on Wednesday to subscribe to Observium for one years for 150 £ and when I validate to pay I got an error message.
>> Few minutes spent before I validate the payment and it can explain a time out on your web site but when I tried again to login to retry, the price was changed?!
>> Now it is 180 £ instead of 150 £, I do not want to pay 30 £ more than before!!!!
>> Can you tell me why the price has changes ?
>> Can you help me to subscribe with the price that was given first when I start my subscription ?
>> Thanks in advance for your help.
>>  
>> Best Regards,
>>  
>>
>>  
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>> observium@observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
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