Have the contacts been associated with any alerts?

Adam.

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On 27 August 2015 8:38:28 am Casper Allerslev Jensen <casper@dingit.dk> wrote:

> Hi Tom,
>
> Thanks for tryng but it didn't help.. I set it to false but from postfix i
> can see my from field is still root@observium01 - this was tested after reboot
>
> Aug 27 09:35:05 observium01 postfix/pickup[1100]: 49784A532E: uid=0 from=<root>
> Aug 27 09:35:05 observium01 postfix/cleanup[2466]: 49784A532E:
> message-id=<532453c60007a53981b676a34a5dac3e@observium01>
> Aug 27 09:35:05 observium01 postfix/qmgr[1101]: 49784A532E:
> from=<root@observium01>, size=15223, nrcpt=1 (queue active)
> Aug 27 09:35:05 observium01 postfix/smtp[2470]: 49784A532E:
> to=<it@dingit.dk>, relay=XXXXXXX, delay=0.32, delays=0.06/0.02/0.16/0.09,
> dsn=5.0.0, status=bounced (host XXXXX said: 550 Access denied - Invalid
> HELO name (See RFC5321 4.1.1.1) (in reply to RCPT TO command))
> Aug 27 09:35:05 observium01 postfix/cleanup[2466]: 90B5FA532F:
> message-id=<20150827073505.90B5FA532F@observium01>
> Aug 27 09:35:05 observium01 postfix/qmgr[1101]: 90B5FA532F: from=<>,
> size=17097, nrcpt=1 (queue active)
> Aug 27 09:35:05 observium01 postfix/bounce[2491]: 49784A532E: sender
> non-delivery notification: 90B5FA532F
> Aug 27 09:35:05 observium01 postfix/qmgr[1101]: 49784A532E: removed
> Aug 27 09:35:05 observium01 postfix/local[2496]: 90B5FA532F:
> to=<root@observium01>, relay=local, delay=0.34, delays=0.01/0.31/0/0.02,
> dsn=2.0.0, status=sent (delivered to mailbox)
> Aug 27 09:35:05 observium01 postfix/qmgr[1101]: 90B5FA532F: removed
>
>
>
>
> ----- Original meddelelse -----
> Fra: "Tom Laermans" <tom.laermans@powersource.cx>
> Til: observium@observium.org
> Sendt: torsdag, 27. august 2015 09:15:35
> Emne: Re: [Observium] Alert Emails Not sending
>
> I'm no expert on this but maybe because you set default_only to true in the
> config?
>
> On Aug 27, 2015 7:05 AM, Casper Allerslev Jensen <casper@dingit.dk> wrote:
>>
>> Hi,
>>
>> I can confirm that installing postfix and hardcode the reciving mailbox in
>> config.php works. But it doesn't use the contacts im making in the
>> observium gui which seems to be the same issue Cameron has.
>>
>> the funny thing is my spam filter blocks the email, well to be expected,
>> but it shows it comming from root@observium even though my config.php says:
>>
>> // Set up a default alerter (email to a single address)
>> $config['email']['default'] = "it@dingit.dk";
>> $config['email']['from'] = "Observium <observium@dingit.dk>";
>> $config['email']['default_only'] = TRUE;
>>
>> any ideas?
>>
>> Also i couldn't find any documentation on how to set up email service in
>> observium. I figured it out from Adams and Cameron conversation on the mail
>> list.
>>
>>
>> ________________________________
>> Fra: "Adam Armstrong" <adama@memetic.org>
>> Til: "Observium Network Observation System" <observium@observium.org>
>> Sendt: torsdag, 27. august 2015 01:30:22
>> Emne: Re: [Observium] Alert Emails Not sending
>>
>> Does the alert log show them as being sent?
>>
>> They will only be sent when they first occur, so you'll need to have new
>> ones for any new alerts to be sent.
>>
>> Adam.
>>
>> Sent with AquaMail for Android
>> http://www.aqua-mail.com
>>
>> On 26 August 2015 11:46:40 pm Cameron Murray <cameron@techpath.com.au> wrote:
>>>
>>> Adam,
>>>
>>>  
>>>
>>> Thanks yes – When I test with the ./test_mail.php -h bne-b1-lvl4-r1-apc2 I
>>> receive the email correctly however none of the alerts come through.
>>>
>>>  
>>>
>>> Regards,
>>>
>>> Cameron Murray
>>> Remote Support Engineer
>>>
>>> How am I doing? Please click here to rate my work.
>>>
>>>
>>>
>>> P 1300 033 300
>>> F 07 3809 3999
>>> E cameron@techpath.com.au
>>>
>>> www.techpath.com.au
>>>
>>> Unit 2/55 Tradelink Rd, Hillcrest QLD 4118
>>> Formerly Betta Computer Services Pty Ltd
>>>
>>> Note: This message may contain privileged and confidential information that
>>> is the property of the intended recipient. The information herein is
>>> intended only for use of the addressee. If you are not the intended
>>> recipient, then you are requested to return e-mail to TechPath Pty Ltd and
>>> destroy any copies made. Copying or disseminating any of this message is
>>> prohibited. Any views expressed in this message are those of the individual
>>> sender and may not necessarily reflect the views of TechPath Pty Ltd.
>>>
>>> From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam
>>> Armstrong
>>> Sent: Thursday, 27 August 2015 8:41 AM
>>> To: Observium Network Observation System
>>> Subject: Re: [Observium] Alert Emails Not sending
>>>
>>>  
>>>
>>> Ahh indeed, that's true. You never actually tell it to use SMTP, even
>>> though you set the SMTP options!
>>>
>>> In that case, make sure the local mail relay is installed and configured
>>> (probably just apt-get install postfix) and check /var/log/mail.log
>>>
>>> Adam.
>>>
>>> Sent with AquaMail for Android
>>> http://www.aqua-mail.com
>>>
>>> On 26 August 2015 11:28:51 pm Cameron Murray <cameron@techpath.com.au> wrote:
>>>>
>>>> Thanks Adam,
>>>>
>>>>  
>>>>
>>>> It appears to already be using the php backend to send emails:
>>>>
>>>>  
>>>>
>>>> E-mails ENABLED globally ($config['email']['enable'])
>>>>
>>>> E-mails use PHP-builtin MAIL backend ($config['email']['backend'])
>>>>
>>>> E-mails send only to default email ($config['email']['default_only'])
>>>>
>>>> E-mails use these default recipient(s) ($config['email']['default']):
>>>>
>>>>  
>>>>
>>>> Regards,
>>>>
>>>> Cameron Murray
>>>>
>>>>
>>>> From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam
>>>> Armstrong
>>>> Sent: Thursday, 27 August 2015 8:20 AM
>>>> To: Observium Network Observation System
>>>> Subject: Re: [Observium] Alert Emails Not sending
>>>>
>>>>  
>>>>
>>>> Remove all of the SMTP configutation and just let php send the mail using
>>>> the local MTA itself.
>>>>
>>>> You'll need to make sure one is installed, but its fairly straightforward
>>>> with Debian/Ubuntu.
>>>>
>>>> Adam.
>>>>
>>>> Sent with AquaMail for Android
>>>> http://www.aqua-mail.com
>>>>
>>>> On 26 August 2015 11:18:57 pm Cameron Murray <cameron@techpath.com.au> wrote:
>>>>>
>>>>> Adam,
>>>>>
>>>>>  
>>>>>
>>>>> Can you recommend a working configuration?
>>>>>
>>>>>  
>>>>>
>>>>> Regards,
>>>>>
>>>>> Cameron Murray
>>>>>
>>>>>
>>>>>
>>>>> From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam
>>>>> Armstrong
>>>>> Sent: Thursday, 27 August 2015 8:08 AM
>>>>> To: Observium Network Observation System
>>>>> Subject: Re: [Observium] Alert Emails Not sending
>>>>>
>>>>>  
>>>>>
>>>>> Don't use remote SMTP It never works properly.
>>>>>
>>>>> Adam.
>>>>>
>>>>> Sent with AquaMail for Android
>>>>> http://www.aqua-mail.com
>>>>>
>>>>> On 26 August 2015 10:47:42 pm Cameron Murray <cameron@techpath.com.au> wrote:
>>>>>>
>>>>>> Guys,
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Only new to Observium and it’s a great product!
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Setting up the email alerts and testing from the cli works perfectly
>>>>>> however automated alerts configured via the interface do not send. The
>>>>>> alerts trigger in the interface and the contact groups are configured.
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Test Email from cli:
>>>>>>
>>>>>>  
>>>>>>
>>>>>> [root@obs observium]# ./test_mail.php -h bne-b1-lvl4-r1-apc2
>>>>>>
>>>>>> Observium 0.15.8.6920
>>>>>>
>>>>>> Test E-mail Configuration
>>>>>>
>>>>>>  
>>>>>>
>>>>>> #####  Software versions  #####
>>>>>>
>>>>>>  
>>>>>>
>>>>>> o OS                   Linux 2.6.32-504.23.4.el6.x86_64 [amd64] (CentOS 6.7)
>>>>>>
>>>>>> o Apache               2.2.15
>>>>>>
>>>>>> o PHP                  5.5.28
>>>>>>
>>>>>> o Python               2.6.6
>>>>>>
>>>>>> o MySQL                5.1.73 (extension: mysqli 5.1.73)
>>>>>>
>>>>>> o SNMP                 NET-SNMP 5.5
>>>>>>
>>>>>> o RRDtool              1.3.8
>>>>>>
>>>>>>  
>>>>>>
>>>>>> #####  Charset info  #####
>>>>>>
>>>>>>  
>>>>>>
>>>>>> o PHP                  UTF-8
>>>>>>
>>>>>> o MySQL                utf8
>>>>>>
>>>>>>  
>>>>>>
>>>>>> #####  Timezones info  #####
>>>>>>
>>>>>>  
>>>>>>
>>>>>> o Date                 Wednesday, 26-Aug-15 21:43:01 UTC
>>>>>>
>>>>>> o PHP                  +10:00
>>>>>>
>>>>>> o MySQL                +10:00
>>>>>>
>>>>>>  
>>>>>>
>>>>>> See mail backend options here:
>>>>>> http://www.observium.org/wiki/Configuration_Options#Email_backend_settings
>>>>>>
>>>>>>  
>>>>>>
>>>>>> My Hostname: obs.tech…..
>>>>>>
>>>>>> E-mails ENABLED globally ($config['email']['enable'])
>>>>>>
>>>>>> E-mails use PHP-builtin MAIL backend ($config['email']['backend'])
>>>>>>
>>>>>> E-mails send only to default email ($config['email']['default_only'])
>>>>>>
>>>>>> E-mails use these default recipient(s) ($config['email']['default']):
>>>>>>
>>>>>>   alert-infrastructure@tech......
>>>>>>
>>>>>> E-mails send from ($config['email']['from']):
>>>>>>
>>>>>>   monitoring@tech......
>>>>>>
>>>>>> E-mails send to recipients based on default recipient from config and/or
>>>>>> device sysContact.
>>>>>>
>>>>>> Try send test notification for bne-b1-lvl4-r1-apc2 to these email(s):
>>>>>>
>>>>>>   alert-infrastructure@tech......
>>>>>>
>>>>>> EMAILINGNotification for bne-b1-lvl4-r1-apc2 SENT.
>>>>>>
>>>>>>  
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Config.php > Email Config
>>>>>>
>>>>>>  
>>>>>>
>>>>>> // Enable alerter
>>>>>>
>>>>>> $config['poller-wrapper']['alerter'] = TRUE;
>>>>>>
>>>>>>  
>>>>>>
>>>>>> $config['billing']['customer_autoadd']  = 0; # Enable Auto-add bill per
>>>>>> customer
>>>>>>
>>>>>> $config['billing']['circuit_autoadd']   = 0; # Enable Auto-add bill per
>>>>>> circuit_id
>>>>>>
>>>>>> $config['billing']['bill_autoadd']      = 0; # Enable Auto-add bill per bill_id
>>>>>>
>>>>>>  
>>>>>>
>>>>>> $config['email']['sendmail_path']   = '/usr/sbin/sendmail';
>>>>>>
>>>>>>  
>>>>>>
>>>>>> $config['alerts']['alerter']['default']['descr']   = "System  Alert Change";
>>>>>>
>>>>>> $config['alerts']['alerter']['default']['type']    = "email";
>>>>>>
>>>>>> $config['alerts']['alerter']['default']['contact'] = "monitoring@tech......";
>>>>>>
>>>>>> $config['alerts']['alerter']['default']['enable']  = TRUE;
>>>>>>
>>>>>>  
>>>>>>
>>>>>> $config['email']['default']        = "alert-infrastructure@tech...... ";
>>>>>>
>>>>>> $config['alerts']['email']['from'] = "monitoring@tech.....";
>>>>>>
>>>>>> $config['email']['default_only']   = TRUE;
>>>>>>
>>>>>>  
>>>>>>
>>>>>> $config['email']['from']            = "monitoring@tech.....";
>>>>>>
>>>>>>  
>>>>>>
>>>>>> $config['email']['smtp_host']       = 'mx01…….;
>>>>>>
>>>>>> $config['email']['smtp_port']       = 587;
>>>>>>
>>>>>> $config['email']['smtp_timeout']    = 10;              
>>>>>>
>>>>>> $config['email']['smtp_secure']     = tls;            
>>>>>>
>>>>>> $config['email']['smtp_auth']       = FALSE;
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Contact List configuration:
>>>>>>
>>>>>>  
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Any pointers are appreciated.
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>>  
>>>>>>
>>>>>> Cameron
>>>>>>
>>>>>> _______________________________________________
>>>>>> observium mailing list
>>>>>> observium@observium.org
>>>>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>>>>
>>>>> _______________________________________________
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>>>>
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>>>
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>>
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