Hi All,

Any word on this? Where can I make these changes from the web and check the existing settings? I think retries can be set from the "delay" parameter in the alert section, where can we set the timeout via web? Please advice!

Regards
Renuka
________________________________
From: Arya, Renuka [MED]
Sent: Thursday, March 03, 2016 11:43 AM
To: Observium Network Observation System
Subject: RE: [Observium] Alert Checks on Observium reports device down when they are actually not

Thanks Tom!

Where do we configure it via web? And what are the default values?


Thanks!


Regards
Renuka
________________________________
From: observium [observium-bounces@observium.org] on behalf of Tom Laermans [tom.laermans@powersource.cx]
Sent: Thursday, March 03, 2016 11:40 AM
To: Observium Network Observation System
Subject: Re: [Observium] Alert Checks on Observium reports device down when they are actually not

Hi,

You can set the timeout (500ms - 2s) in the config file or via the web configuration, and the number of retries as well.

Tom

On 2016-03-03 18:09, Arya, Renuka [MED] wrote:

Hi Team,

I have setup the following Alert on my Observium device. See attachment (Alert_DeviceDown).

I sometimes get the alerts that the device is down . See attachment (Devices_Down).

However, the devices were actually not down. So most likely it is the Server on which Observium is install, do not get a ping response from the switch(device we monitoring). I ran MTR tests between the Observium server and switch in question, I don't see any packet losses, but I do see average RTT of 0.2 ms and worst RTT as 3.8 ms. So, is it possible when Observium does not get a ping response from the switch in the desirable amount of time, it marks it DOWN. How this desirable amount is calculated. Is there way we can edit this? Or is there any other recommended way for monitoring the devices?

Thanks!


Regards
Renuka




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