Hi Joyce,

Try debugging on the command line from the Observium host:

snmpwalk -v2c -c <your_snmpv2_community> 172.30.2.21

This should pull a lot of text.

If this command does not succeed, make sure you can reach your target on port 161/udp (check your firewalls).

If snmpwalk returns content, try adding the node through the command line:

/opt/observium/add_device.php 172.30.2.21 <your_snmpv2_community>

That will likely tell you what's wrong.

HTH,

Ahmed.

Le mer. 14 juill. 2021, à 10 h 39, Njoroge, Joyce (Stadt Ulm) via observium <observium@observium.org> a écrit :

Hallo,

I am having a problem adding a few of my devices to the Observium Server. I use the same parameters for the other devices but with the few that couldn't be added, I am getting the following message.

I have tried to change SNMP authentication using different protocol versions but I still get an error message.

Obsevium version is Observium CE 20.9.10731.

I will appreciate your help.

Regards,

Joyce

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