![](https://secure.gravatar.com/avatar/11b54b3dd25b712395dab9818c67596f.jpg?s=120&d=mm&r=g)
Have you tried adding a new user and logging in with that?
Logging in to the terminal is completely different to logging in to the observium web ui. Observium doesn't use local system authentication and maintains its own user database.
You're not trying to log in to Observium with your Linux username and password, right?
adam.
Matthew Cotter via observium wrote on 11/11/2022 17:21:
I am still having this problem, I looked at the logs and did not see anything. I ran an update and that did not have any affect.
Our observium is a standalone instance.
I can log onto the terminal, the front facing web site is the only thing that does not let me log on.
Any ideas?
Matt
*From:* Ryan, Spencer J. via observium observium@lists.observium.org *Sent:* Wednesday, August 24, 2022 11:55 AM *To:* Observium observium@lists.observium.org *Cc:* Ryan, Spencer J. Ryan@millercanfield.com *Subject:* [Observium] Re: web console logon issue
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Anything showing up in {install directory}/logs/observium.log ?
Typically issues with your auth provider will show up there.
Spencer J. Ryan| Manager, Technology and Infrastructure *Miller Canfield*** *T* +1.313.496.7979 | *F* +1.313.496.7500
*From:* Matthew Cotter via observium <observium@lists.observium.org mailto:observium@lists.observium.org> *Sent:* Wednesday, August 24, 2022 12:00 PM *To:* observium@lists.observium.org mailto:observium@lists.observium.org *Cc:* Matthew Cotter <Matt.Cotter@BostonFAM.Com mailto:Matt.Cotter@BostonFAM.Com> *Subject:* [Observium] web console logon issue
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Greetings,
I recently ran into a problem with logging into the web portal for Observium. I enter the user name and password, and nothing happens,
Has anyone run into this?
I have run all updates and maintenance I could find on the support site with no luck.
Thank you
Matt
*Matthew Cotter* Network Administrator
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