![](https://secure.gravatar.com/avatar/3a134ade52b90722b76975984988be8a.jpg?s=120&d=mm&r=g)
Looks like a workaround is to clear your cookies or use an incognito window.
The check is happening around like 435 in html/includes/authenticate.inc.php and I don't have enough time right now to dig into why it's not usetting the session properly.
-----Original Message----- From: observium observium-bounces@observium.org On Behalf Of Ryan, Spencer via observium Sent: Friday, October 18, 2019 9:50 AM To: Observium observium@observium.org Cc: Ryan, Spencer spencer.ryan@netscout.com Subject: Re: [Observium] "remote ip changed" error while im logging into Observium.
This message originated outside of NETSCOUT. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Same here, just pulled trunk and now I can't log in after switching from VPN to my desk.
Spencer Ryan | Senior Systems Administrator | spencer.ryan@netscout.com
Arbor Networks | The security division of NETSCOUT
+1.734.794.5033 (d) | +1.734.846.2053 (m)
-----Original Message-----
From: observium observium-bounces@observium.org On Behalf Of Simon Mousey Smith via observium
Sent: Friday, October 18, 2019 9:34 AM
To: Observium observium@observium.org
Cc: Simon Mousey Smith simonsmith5521@gmail.com
Subject: Re: [Observium] "remote ip changed" error while im logging into Observium.
This message originated outside of NETSCOUT. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Hi,
Ive just had the exact same problem
I couldn’t login after I was logged in from home with page open, then I VPNed into work and then refreshed the webpage and got this error
But I tried logging in after the error and it kept going round and round in a circle and never logging in
The way I fixed this was clear the cookies from the webpage and it worked again
Regards
Simon
On 18 Oct 2019, at 14:28, Edvinas Kairys via observium observium@observium.org wrote:
Hello,
due to cookies problem i switched to rolling version, seems like cookies problem is gone, but sometimes i got "remote ip changed" error while im logging into Observium.
Any suggestions ?
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