Hi,

We upgraded a Junos Pulse VPN box to a newer version and since the device is changed to a Linux Device. Our service provider contacted also Junos but they couldn’t help they said in the first place.

Anything you can do to help getting the right discovery again?

Versions of Observium running in production – Stable, in LAB latest CE.

Example upgrade of a device changing from Juiperive to Linux in our LAB

                2020-07-17 14:31:43      nlhtc-gclab-hpsa1             Vendor changed: 'Pulse Secure' -> ''

                2020-07-17 14:31:43      nlhtc-gclab-hpsa1             Hardware changed: 'Secure,PSA-3000' -> 'Generic'

                2020-07-17 14:31:43      nlhtc-gclab-hpsa1             Version changed: '9.1R6' -> ''

                2020-07-17 14:30:02      nlhtc-gclab-hpsa1             Mempools: 1 deleted, 4 unchanged.

                2020-07-17 14:30:02      Memory pool removed: mib PULSESECURE-PSG-MIB, index 0, descr Memory

                2020-07-17 14:30:02      nlhtc-gclab-hpsa1             Processors: 1 deleted, 5 unchanged.

                2020-07-17 14:30:02      Processor removed: type iveCpuUtil index 0 descr CPU Utilization

                2020-07-17 14:30:02      nlhtc-gclab-hpsa1             OS changed: juniperive -> linux

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             Hardware changed: 'PSA-3000' -> 'Secure,PSA-3000'

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             Version changed: '9.1R1' -> '9.1R6'

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             sysDescr -> ''

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             sysObjectID -> '.1.3.6.1.4.1.8072.3.2.10'

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             snmpEngineID changed: 80001F888095475A3E33B6405D -> 80001F8880C6DAC55E2309125F (probably the device was replaced). The device will be rediscovered.

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             Device rebooted: after 18m 59s (Uptime: 18m 59s, previous: 1 year, 35 days, 1h 53m 35s, used: hrSystemUptime)

                2020-07-17 14:26:43      nlhtc-gclab-hpsa1             Device status changed to Up

                2020-07-17 14:11:31      nlhtc-gclab-hpsa1             Device status changed to Down (snmp -> ping)

LAB box, not Working

[root@nlhtc-gclab-mon observium]# snmpwalk -v3 -u Test -a SHA -A test0001 -l authNoPriv nlhtc-gclab-hpsa1.dtq.nl-htc01.nxp.com

SNMPv2-MIB::sysDescr.0 = STRING:

SNMPv2-MIB::sysObjectID.0 = OID: NET-SNMP-MIB::netSnmpAgentOIDs.10

DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (49097) 0:08:10.97

SNMPv2-MIB::sysContact.0 = STRING: Eugene Lee

SNMPv2-MIB::sysName.0 = STRING: nlhtc-gclab-hpsa1

SNMPv2-MIB::sysLocation.0 = STRING: HTC038 TestLab

SNMPv2-MIB::sysServices.0 = INTEGER: 72

SNMPv2-MIB::sysORLastChange.0 = Timeticks: (0) 0:00:00.00

Production box, Working

[root@nlams01manp001v observium]# snmpwalk -c xx -v2c  brcpqnwras001-int.br-cpq01.nxp.com

SNMPv2-MIB::sysDescr.0 = STRING: Pulse Secure, LLC,Pulse Connect Secure,PSA-5000,8.3R7.1 (build 65025)

SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.12532.256.3.1

DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (572322868) 66 days, 5:47:08.68

SNMPv2-MIB::sysContact.0 = STRING: Global Connectivity Team

SNMPv2-MIB::sysName.0 = STRING: brazil-ssl.nxp.com

SNMPv2-MIB::sysLocation.0 = STRING: Campinas, Brazil

SNMPv2-MIB::sysServices.0 = INTEGER: 72

SNMPv2-MIB::sysORLastChange.0 = Timeticks: (0) 0:00:00.00

Production box, not working – version 9.1R6

[root@nlams01manp001v observium]# snmpwalk -c xx -v2c  demucnwras001-mgt.de-muc01.nxp.com

SNMPv2-MIB::sysDescr.0 = STRING:

SNMPv2-MIB::sysObjectID.0 = OID: NET-SNMP-MIB::netSnmpAgentOIDs.10

DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (312846981) 36 days, 5:01:09.81

SNMPv2-MIB::sysContact.0 = STRING: Global_Connectivity@nxp.com

SNMPv2-MIB::sysName.0 = STRING: demucnwras001-mgt

SNMPv2-MIB::sysLocation.0 = STRING: Munich, Germany

SNMPv2-MIB::sysServices.0 = INTEGER: 72

SNMPv2-MIB::sysORLastChange.0 = Timeticks: (1) 0:00:00.01

Kind regards,

Dennis