Hi Ron,
Thanks for the somewhat longer reply than mine. ;-)
I have some devices with 9631 cards (which are 9630 with UIO sockets as far as I know). We don't use upsAdvOutputLoad on those, but upsHighPrecOutputLoad. (At least on my 1- and 3-phase devices) - can you check the value returned? And perhaps which OID we are using on your install (quickly via the graph -> rrd command -> check the filename used, or alternatively via the 'sensors' table in the database).
If the 9606 would not report this OID at all, we'd ignore it, but 0 is a valid measurement unfortunately; especially as I know APC tends to show 0 until the actual value is >=1 due to accuracy reasons.
Tom
On 11/25/2014 03:49 PM, Ron Marosko wrote:
Hi Tomas,
This is an issue with the older AP960x management cards, firmware, and APC MIBs. I have two SmartUPS 5000 units, one is an older –RM model which has the AP9606 management card, and one is a newer –RMT5U model with an AP9630 management card. Both of these units are running a Cisco 7206VXR chassis, a Cisco 7609 chassis, and a Dell PowerEdge 1955 chassis, all with dual (or quad in PE1955) power supplies equally balanced between the two units. The UPS with the AP9606 reports 0A of current, and a battery output load of 7.10%, whilst the UPS with the AP9630 reports 13.8A of current, and a battery output load of 71.5%. Even though the power configuration is exactly the same on both sides. Take a wild guess which one I tend to believe is more accurate. ;-)
Just for comparison, walking the PowerNet-MIB on both units yields the following:
AP9606:
PowerNet-MIB::upsBasicIdentModel.0 = STRING: "SMART-UPS 5000 RM"
PowerNet-MIB::upsAdvOutputLoad.0 = Gauge32: 72
PowerNet-MIB::upsAdvOutputCurrent.0 = Gauge32: 0
AP9630:
PowerNet-MIB::upsBasicIdentModel.0 = STRING: "Smart-UPS 5000"
PowerNet-MIB::upsAdvOutputLoad.0 = Gauge32: 72
PowerNet-MIB::upsAdvOutputCurrent.0 = Gauge32: 14
Note that last entry… the AP9606 does not report a value for output current.(upsAdvOutputCurrent.0 = Gauge32: 0) Ooops.
One thing I **do** find more interesting is that the output load number (upsAdvOutputLoad.0 = Gauge32: 72) is actually correct, but for some reason on the device page, the output load is showing as being divided by 10. See attached image for that.
Dunno if we need to open a bug on that or what. Thoughts from our esteemed authors on this?
…Ron
*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *chott@praha1.net *Sent:* Tuesday, November 25, 2014 5:57 AM *To:* observium@observium.org *Subject:* [Observium] APC UPS Current is zero
Hello,
We have monitored APC Smart-UPS 1500 RM with module AP9605
But Capacity/Output load is 11% and Current Output is 0A
Tomas
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