Yes, it's EU VAT.
If you're in the EU, you can claim it back. If you're not in the EU, you don't pay it.
You guys can claim it back, but I'm having to pay a 4% processing fee to collect it for your governments, so don't whine too much! :P
adam. On 06/03/2015 12:13:08, Tom Laermans tom.laermans@powersource.cx wrote: Hi,
I'm not involved in the payment system but I assume this happens if you don't supply vat info and are inside the EU. (Thanks, new regulations!)
Tom
On Mar 6, 2015 12:21 PM, Simon Smith wrote:
Hi,
I have also just noticed that too!
on the website it says £150, but when going to pay out, checkout.paddle.com is showing £180 instead?
can Adam please advise why the price has gone up again?
Regards
Simon
On 6 Mar 2015, at 8:51 am, Eric MASSON wrote:
Dear sirs,
I tried on Wednesday to subscribe to Observium for one years for 150 £ and when I validate to pay I got an error message. Few minutes spent before I validate the payment and it can explain a time out on your web site but when I tried again to login to retry, the price was changed?! Now it is 180 £ instead of 150 £, I do not want to pay 30 £ more than before!!!! Can you tell me why the price has changes ? Can you help me to subscribe with the price that was given first when I start my subscription ? Thanks in advance for your help.
Best Regards,
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