Ryan Milton

Network Engineer

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New York, NY-10020

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Internal - 85080

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On Wed, Jul 15, 2015 at 5:20 PM, Adam Armstrong <adama@memetic.org> wrote:

Oh no, just do that. Then immediately after it's installed follow the install guide, it'll work :D

Just make sure you don't miss anything! Especially the bits about cron and file permissions.

adam.

On 15/07/2015 22:19:39, Ryan Milton <ryan.milton@fareportal.com> wrote:
I did not reinstall os. I was wary of doing that.

Ryan Milton

Network Engineer

135 W 50th Street, 5th Floor

New York, NY-10020

Direct - 212-763-0453
Internal - 85080

Please visit our website at www.Fareportal.com.

Download the CheapOair App

iPhone, iPad, Android, Windows Phone

Disclaimer

The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail.

On Wed, Jul 15, 2015 at 5:18 PM, Adam Armstrong <adama@memetic.org> wrote:

Did you reinstall the OS too?

You have a syntax error in php.ini, which is breaking PHP.

This kind of thing is why we always tell people to just flatten the system and follow the install guide again!

adam.

On 15/07/2015 22:13:49, Ryan Milton <ryan.milton@fareportal.com> wrote:
Distributor ID: Ubuntu
Description: Ubuntu 14.04.2 LTS
Release: 14.04
Codename: trusty

Ryan Milton

Network Engineer

135 W 50th Street, 5th Floor

New York, NY-10020

Direct - 212-763-0453
Internal - 85080

Please visit our website at www.Fareportal.com.

Download the CheapOair App

iPhone, iPad, Android, Windows Phone

Disclaimer

The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail.

On Wed, Jul 15, 2015 at 5:12 PM, Adam Armstrong <adama@memetic.org> wrote:

You seem to have broken your php.ini...

What are you installing on? You shouldn't need to edit the php.ini. You seem to be missing the MySQL PHP modules too!

adam.

On 15/07/2015 22:10:25, Ryan Milton <ryan.milton@fareportal.com> wrote:
Well, I think I blew the 15 minutes and then some.

In attempting to reinstall, I've gotten this error:

root@server:/opt/observium# php includes/update/update.php
PHP: syntax error, unexpected END_OF_LINE, expecting '=' in /etc/php5/cli/php.ini on line 2
PHP Fatal error: Call to undefined function mysql_connect() in /opt/observium/includes/definitions.inc.php on line 419
root@server:/opt/observium#

Ryan Milton

Network Engineer

135 W 50th Street, 5th Floor

New York, NY-10020

Direct - 212-763-0453
Internal - 85080

Please visit our website at www.Fareportal.com.

Download the CheapOair App

iPhone, iPad, Android, Windows Phone

Disclaimer

The information in this email and any attachments may contain proprietary and confidential information that is intended for the addressee(s) only. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this information is prohibited. When addressed to our clients or vendors, any information contained in this e-mail or any attachments is subject to the terms and conditions in any governing contract. If you have received this e-mail in error, please immediately contact the sender and delete the e-mail.

On Wed, Jul 15, 2015 at 3:25 PM, Adam Armstrong <adama@memetic.org> wrote:

It'd take someone half an hour to diagnose what you did wrong.

It'd take you 15 minutes to install again.

:)

adam.

On 15/07/2015 20:22:53, Ryan Milton <ryan.milton@fareportal.com> wrote:
I am testing this product. I have only one device which successful added. Everything looks good but for the fact that I see no output on the graphs. They are blank.

I’ve seen some replies that say “You installed incorrectly.”

Do I need to just go through the installation steps again? Or is there a better way to address what I missed?

Thank you,
Ryan

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