Hi All

 

I’m having some trouble with Observium’s mapping – we have it configured to build the Location list and geolocation, etc automatically based on the address/location pulled via SNMP. This works for almost every device we have, but there are two devices which show up under Unknown Location, even though Observium has pulled correct and valid address data for them. It does not appear to successfully pull co-ordinates for the address either, as the two devices appear on the map in the middle of the ocean.

 

I have tried switching from the Yahoo API to the Google API (with API key) but this has not changed the behaviour of the issue.

 

Currently on version 0.16.2.7592, we update via SVN once a month and we were having this same issue on 0.16.1.x as-well.

 

Hoping somebody here has seen this issue before and can help me out or point me in the right direction.