Guys,

Only new to Observium and it’s a great product!

Setting up the email alerts and testing from the cli works perfectly however automated alerts configured via the interface do not send. The alerts trigger in the interface and the contact groups are configured.

Test Email from cli:

[root@obs observium]# ./test_mail.php -h bne-b1-lvl4-r1-apc2

Observium 0.15.8.6920

Test E-mail Configuration

#####  Software versions  #####

o OS                   Linux 2.6.32-504.23.4.el6.x86_64 [amd64] (CentOS 6.7)

o Apache               2.2.15

o PHP                  5.5.28

o Python               2.6.6

o MySQL                5.1.73 (extension: mysqli 5.1.73)

o SNMP                 NET-SNMP 5.5

o RRDtool              1.3.8

#####  Charset info  #####

o PHP                  UTF-8

o MySQL                utf8

#####  Timezones info  #####

o Date                 Wednesday, 26-Aug-15 21:43:01 UTC

o PHP                  +10:00

o MySQL                +10:00

See mail backend options here: http://www.observium.org/wiki/Configuration_Options#Email_backend_settings

My Hostname: obs.tech…..

E-mails ENABLED globally ($config['email']['enable'])

E-mails use PHP-builtin MAIL backend ($config['email']['backend'])

E-mails send only to default email ($config['email']['default_only'])

E-mails use these default recipient(s) ($config['email']['default']):

  alert-infrastructure@tech......

E-mails send from ($config['email']['from']):

  monitoring@tech......

E-mails send to recipients based on default recipient from config and/or device sysContact.

Try send test notification for bne-b1-lvl4-r1-apc2 to these email(s):

  alert-infrastructure@tech......

EMAILINGNotification for bne-b1-lvl4-r1-apc2 SENT.

Config.php > Email Config

// Enable alerter

$config['poller-wrapper']['alerter'] = TRUE;

$config['billing']['customer_autoadd']  = 0; # Enable Auto-add bill per customer

$config['billing']['circuit_autoadd']   = 0; # Enable Auto-add bill per circuit_id

$config['billing']['bill_autoadd']      = 0; # Enable Auto-add bill per bill_id

$config['email']['sendmail_path']   = '/usr/sbin/sendmail';

$config['alerts']['alerter']['default']['descr']   = "System  Alert Change";

$config['alerts']['alerter']['default']['type']    = "email";

$config['alerts']['alerter']['default']['contact'] = "monitoring@tech......";

$config['alerts']['alerter']['default']['enable']  = TRUE;

$config['email']['default']        = "alert-infrastructure@tech...... ";

$config['alerts']['email']['from'] = "monitoring@tech.....";

$config['email']['default_only']   = TRUE;

$config['email']['from']            = "monitoring@tech.....";

$config['email']['smtp_host']       = 'mx01…….;

$config['email']['smtp_port']       = 587;

$config['email']['smtp_timeout']    = 10;              

$config['email']['smtp_secure']     = tls;            

$config['email']['smtp_auth']       = FALSE;

Contact List configuration:

Any pointers are appreciated.

Regards

Cameron