27 Sep
2023
27 Sep
'23
4:55 p.m.
Hi Adam,
Thanx for helping now it's polling every devices.
--
Thanks & Regards
Sagar Penti
7977783978
Navkar Supertech Pvt Ltd
On 2023-09-27 20:00, Adam Armstrong via observium wrote:
> Did you try... reading the error?
>
> https://docs.observium.org/faq/#poller-or-discovery-exits-with-php-fatal-err...
>
> Sagar Penti via observium wrote on 27/09/2023 15:25:
>
> Hi adam,
>
> When i try to manually pulling it will be showing some error. Please
> find it below & help us to resolve it.
>
> Oops! Something went wrong! You may want to report this to the
> Observium developers.
>
> Allowed memory size of 134217728 bytes exhausted (tried to allocate
> 20480 bytes) in /opt/observium/includes/db/mysqli.inc.php:383
>
> Stack trace:
>
> #0: (unknown function) called at
> [/opt/observium/includes/db/mysqli.inc.php:383]
> 378:
> 379: $rows = [];
> 380: if ($result instanceof mysqli_result) {
> 381: if (OBS_DB_MYSQLND) {
> 382: // MySQL Native Driver
> 383: $rows = mysqli_fetch_all($result, MYSQLI_ASSOC);
> 384: } else {
> 385: while ($row = mysqli_fetch_assoc($result)) {
> 386: $rows[] = $row;
> 387: }
> 388: }
>
> -
>
> Thanks & Regards
> Sagar Penti
> 7977783978
> Navkar Supertech Pvt Ltd
>
> On 2023-09-27 19:41, Adam Armstrong via observium wrote:
>
> Alert creation doesn't require waiting for the discovery process.
>
> All of your entities have been picked up by the alert, but the ones in
> grey aren't actually being polled.
>
> I suspect if you look at those devices you'll find they don't have
> populated graphs and are no longer being polled for some reason.
>
> Do you have a multi-poller system where one poller is broken?
>
> Do you have unnecessary options on the poller entries in crontab?
>
> adam.
>
> Sagar Penti via observium wrote on 27/09/2023 15:06:
>
> Hi Miller,
>
> We have created a new alert so it will be taken for some to discover.
> Even after 5-6 hours some devices will be showing unknown then we
> forcefully discovered entire device after that also same thing.
>
> --
>
> Thanks & Regards
> Sagar Penti
> 7977783978
> Navkar Supertech Pvt Ltd
>
> On 2023-09-27 18:28, Ryan, Spencer J. via observium wrote:
>
> Unknown means the device hasn't been polled yet since the alert check
> was updated, which might mean it's offline/unreachable, which might
> mean your original alert was fine. I'm guessing there is an ACL or
> other issue preventing your Observium server from getting ICMP and/or
> SNMP to these devices.
>
> Try to ping one from the observium server, and do a manual discovery on
> one to see if it can be reached, I'd bet they can't.
>
> -------------------------
>
> Spencer J. Ryan| Manager, Technology and Infrastructure
> Miller Canfield
> T +1.313.496.7979 | F +1.313.496.7500
>
> -------------------------
>
> From: Sagar Penti via observium observium@lists.observium.org
> Sent: Wednesday, September 27, 2023 1:12 AM
> To: Observium observium@lists.observium.org
> Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com
> Subject: [Observium] Re: Device Showing Down in Alerts but Device is
> online
>
> Caution: This is an external email. Do not open attachments or click
> links from unknown or unexpected emails.
>
> Hi adam,
>
> as per your said we have created a new alert in that also it will be
> showing unknown. Plese find the attached screenshot.
>
> --
>
> Thanks & Regards
> Sagar Penti
>
> 7977783978
> Navkar Supertech Pvt Ltd
>
> On 2023-09-26 21:49, Adam Armstrong via observium wrote:
>
> You can delete it and recreate it or just fix the broken conditions.
>
> Adam.
>
> Sent from my iPhone
>
> On 26 Sep 2023, at 16:44, Ryan, Spencer J. via observium
> observium@lists.observium.org wrote:
>
> Show us the alert conditions for that rule.
>
> -------------------------
>
> Spencer J. Ryan| Manager, Technology and Infrastructure
> Miller Canfield
> T +1.313.496.7979 | F +1.313.496.7500
>
> -------------------------
>
> From: Sagar Penti via observium observium@lists.observium.org
> Sent: Tuesday, September 26, 2023 11:41 AM
> To: Observium observium@lists.observium.org
> Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com
> Subject: [Observium] Re: Device Showing Down in Alerts but Device is
> online
>
> Caution: This is an external email. Do not open attachments or click
> links from unknown or unexpected emails.
>
> Hi Adam,
>
> Then what can do for it delete this condition and recreate a new alert.
>
> --
>
> Thanks & Regards
> Sagar Penti
>
> 7977783978
> Navkar Supertech Pvt Ltd
>
> <image001.png>
>
> On 2023-09-26 21:00, Adam Armstrong via observium wrote:
>
> This device isn't "showing down", an alert that you've called "device
> up/down" which may or may not correctly track a device being up/down
> has failed for these devices, seemingly all of your devices.
>
> It's most likely that your alert conditions are broken and are just
> always returning failed.
>
> adam.
>
> Sagar Penti via observium wrote on 26/09/2023 16:01:
>
> Hi Team,
>
> We have problem with device alerts. Due to this we can't monitor our
> network. Actually, our devices are online but, in the alerts, it will
> be showing down. I have tried to forceful discover but still same. I
> think it will be software bug then i will update to latest version but
> at here also same issue. If anyone have solution, please let me know.
> Thanks in advance.
>
> --
>
> Thanks & Regards
> Sagar Penti
>
> 7977783978
> Navkar Supertech Pvt Ltd
>
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