Hi All,

Observium Professional 17.11.8960 (29th November 2017)

OS: Linux 3.16.0-4-amd64 [amd64] (Debian 8.7)

Apache: 2.4.10 (Debian)

PHP: 5.6.30-0+deb8u1 (OPcache: ENABLED)

Python: 2.7.9

MySQL: 5.5.54-0+deb8u1 (extension: mysqli 5.5.54)

SNMP: NET-SNMP 5.7.2.1

RRDtool: 1.4.8 (rrdcached 1.4.8: unix:/var/run/rrdcached.sock)

We are unable to generate email notifications from Syslog Alerts.

We are able to generate email notifications from Alert Checkers for the same contacts, and we are able to generate Syslog Alerts on Observium from the Syslog Rules but the associated Contacts do not receive email notifications for those Syslog Alerts.

Essentially everything works except for the last step 'Generating Notifications' following the documentation:

http://docs.observium.org/alerting_syslog/

We've run a Rebuild via the Web UI, have re-created the Syslog Rules and Contacts and have been through the global configuration but can't find anything obvious.

Has anyone come across this problem before, or have any ideas on what would be the next step?

Thanks,

Shaun​
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