Hi Colin,
Payments are processed by Adam as soon as he finds the time to, which normally should be same or next day. However, he was traveling back this week from UK to Mexico so that's probably the reason for the delay. Should hopefully be OK soon :-)
Tom
On 01/16/2014 03:45 PM, colin.barker@bluesky.co.uk wrote:
Hi all
Hopefully someone here can point me in the right direction. We put through payment for the subscribed version of Observium on Tuesday evening, and very shortly afterwards I emailed Adam with the encrypted htpassword line that he required to add to the SVN. However we have not had any word back on if this has been done or not (and testing, it seems to deny us so I am guessing not). I emailed a chase today, but I was wondering if there was a wait time on getting access, as I don't want to keep bugging when I should be waiting.
Thanks in advance
Regards
*Colin Barker*/ Manager of Infrastructure and Security / .................................................* **Blue Sky Hosting Ltd | *_http://www.bluesky.co.uk_ http://www.bluesky.co.uk/
*Facebook: *_http://www.facebook.com/BlueSkyHosting_ *Twitter*: _http://www.twitter.com/blueskyhosting_ *LinkedIn*: _http://linkd.in/1j5eiur___
Sales / Enquiries :+44 (0) 20 7183 5854|Helpdesk :+44 (0) 844 700 2759 or +44 (0) 844 478 0274 | Fax :+44 (0) 20 7183 5855| Send support queries to:support@bluesky.co.uk
................................................................................................................... The UK's largest Lotus Domino hosting provider. Managed hosting for Cloud based IBM, Microsoft and Open Source solutions.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium