Hi Adam Yes, apologies for the lack of detail in my first email, but Markus described the issue perfectly. The UP/Down count of devices per location is not always accurate on the dashboard map.
For example, in one of our sites, the map displays Up 4 devices, and Down 0
But the actual device list for that location is 84 Up and 2 down.
The location address is the same for all the devices at that site.
Thanks Tony
From: observium observium-bounces@observium.orgmailto:observium-bounces@observium.org On Behalf Of Markus Klock via observium Sent: Friday, January 21, 2022 6:46 AM To: Observium observium@observium.org Cc: Markus Klock markus@best-practice.se Subject: Re: [Observium] Dashboard Map Device Count
[CAUTION: EXTERNAL EMAIL] If you hover over a location its number of devices up are not always correct. [cid:image001.png@01D80EA8.4EB9E590] Here my map shows 1 device up and 0 down but when I click on this location and get the list view: [cid:image002.png@01D80EA8.4EB9E590] It shows me that 3 devices have this location
/Markus
Den fre 21 jan. 2022 kl 10:24 skrev Adam Armstrong via observium <observium@observium.orgmailto:observium@observium.org>: Hi,
It’s not quite clear what you’re comparing.
Adam. Sent from my iPhone
On 20 Jan 2022, at 20:35, Anthony Milazzo via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi I’ve been having an issue with the number of devices per location not being correct when displayed on the Dashboard Map. A few of our sites have the correct count, but most do not. From the list view everything is ok. The devices accessible and are set to a location that is geolocating to coordinates, but it’s like they’re not being counted properly.
Thanks Tony
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