It should retry in a day or two!
Adam.
Sent from BlueMail
On 23 May 2016, 11:21, at 11:21, Simon Smith simonsmith5521@gmail.com wrote:
Hi All
our subscription ran out yesterday and we forgot to change our card details so our subscription wasn’t renewed
I’ve clicked the modify button on our subscription on the subs page and updated our details
now what do i do? how long does it take?
the is another button at the bottom of the page saying 'Purchase Subscription' and I’m worried if i do that ill get a new user and pass OR be charged twice
also the is no contact information on the Observium website hense why I’m having to email the General list instead
Regards
Simon
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