What a truly bizarre whiny victim complex you have.

On 17/03/2017 20:58:13, John May <jmaymailing@pointinspace.com> wrote:

I've never been treated this way on any other mailing list in over 20
years, and I am on many lists both big and small.

I did state what version I am running, in my second follow up email sent
1 minute after my first one.

Three other people provided constructive answers based on the info I
provided, including identifying that a fix to your software is
necessary. Obviously I provided enough information for them to help.

You did nothing but denigrate me.

- John



On 3/17/17 4:39 PM, Adam Armstrong wrote:
> How did anyone know you were a paying user when you didn't provide that
> information?
>
> This isn't an official support avenue, it's a public mailing list.
>
> All of the usual conventions you'd expect on a public mailing list apply.
>
> It is your responsibility to provide all of the possibly relevant
> information when you ask your question, rather than relying on other
> people to guess or waste their time asking questions.
>
> People here answer questions every day. It may not seem like hard work
> to you to ask someone what version they're running, but it becomes much
> more significant when there are multiple people per day asking questions
> without providing sufficient supporting data to provide an answer.
>
> Adam.
>
> Sent from BlueMail
> On 17 Mar 2017, at 19:00, John May <>
> > wrote:
>
> Seems like Jay got it, and was much more helpful.
>
> Nice attitude with someone who paid for your product.
>
> - John
>
>
> On 3/17/17 2:09 PM, Adam Armstrong wrote:
>
> You've omitted basically all of the relevant information.
>
> When asking for help, include screenshots of things not working
> including proof of URL and the like.
>
> Otherwise people will just assume you're confused and probably
> ignore
> you, since that's easier than going digging for information.
>
> Nothing is more annoying than having to question someone to help
> them
> because they don't bother giving you any actual information.
>
> "I clicked a link and it doesn't work, any idea why?"
>
> Oddly enough, no.
>
> Adam.
>
> Sent from BlueMail
> On 17 Mar 2017, at 16:59, John May <>
> > wrote:
>
> First time I've run into this issue...
>
> I added a device. It shows up fine in the device hitlist. But when I
> click on the device name for details I get:
>
> "No valid device specified
> A valid device was not specified in the URL. Please retype and
> try again."
>
>
> Any idea why this would be occurring? No way to delete/readd the
> device
> too because of this. Any help appreciated!
>
> - John
>

--

-------------------------------------------------------------------
John May : President http://www.pointinspace.com/
Point In Space Internet Solutions 800.664.8610 919.338.8198
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