Are you sure the Observium-server is able to ping the device? This error message means that Observium was not able to get an ICMP-response from the device. Try adding the device from Observium CLI with debug output.
/Markus
Den mån 24 sep. 2018 kl 08:11 skrev Kaustubh Parthasarthy, CLSA < kaustubh.parthasarthy@clsa.com>:
Hi Team,
I am trying to add a device ZNEQLP206.
I have added Observium’s IP and community string on the server’s SNMP file.
I can ping the observium server from the device I want to discover and also on the reverse way. But when I try to discover the device I get the following error:
The device is not discovering. What can be the issue ?
*Kaustubh Parthasarthy*
*Analyst, Production Management Group*
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