Nice one Colin! You just gave me hope. I was almost giving up on Observium. How do I get hold of Observium development team? 

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From: "Colin Stubbs" <colin.stubbs@equatetechnologies.com.au>
To: "Observium Network Observation System" <observium@observium.org>
Sent: Thursday, 11 February, 2016 08:42:12

Subject: Re: [Observium] Monitoring Tool & Ticketing System

Also worth noting Mulenga,

You can almost certainly trigger basic ticket creation in your ticketing system/s using the alerting functionality, e.g. email based alerts, or alerting via API in some form.

NOTE: support for the API may not exist yet and you may need to write it yourself or engage the Observium team to develop it.

You will need to be using Observium Professional for the alert functionality.

-Colin

On 11 February 2016 at 16:29, Adam Armstrong <adama@memetic.org> wrote:

These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.

Adam.

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On Feb 11, 2016, at 06:24, Mulenga Mumba <mulenga@africonnect.co.zm> wrote:

Basically, it should be able to:

1. Show the uptime of a device or group of devices over a period of time.
2. The utilization of specific list of interfaces.
3. Jitter/Packet loss of a device or a group of devices. 

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From: "Adam Armstrong" <adama@memetic.org>
To: "Observium Network Observation System" <observium@observium.org>
Sent: Thursday, 11 February, 2016 08:15:42
Subject: Re: [Observium] Monitoring Tool & Ticketing System

When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.

:D

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On Feb 11, 2016, at 06:13, Mulenga Mumba <mulenga@africonnect.co.zm> wrote:

I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc

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From: "Adam Armstrong" <adama@memetic.org>
To: "Observium Network Observation System" <observium@observium.org>
Sent: Thursday, 11 February, 2016 08:08:31
Subject: Re: [Observium] Monitoring Tool & Ticketing System

That's a pretty difficult question, since there are a lot of unknown variables.

The best way to chose an NMS to to try a few and keep the one you found the most useful.

Comparing feature lists isn't often the best way, since usability is often more important.

Adam.

Sent from BlueMail

On Feb 11, 2016, at 06:05, Mulenga Mumba <mulenga@africonnect.co.zm> wrote:

Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?

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From: "Adam Armstrong" <adama@memetic.org>
To: "Observium Network Observation System" <observium@observium.org>
Sent: Thursday, 11 February, 2016 08:02:11
Subject: Re: [Observium] Monitoring Tool & Ticketing System

I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!

Adam.

Sent from BlueMail

On Feb 11, 2016, at 06:00, Mulenga Mumba <mulenga@africonnect.co.zm> wrote:

Hi Team,

I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?

Thanks,

Mulenga

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