You can try putting "print_r($emails);" below the two $emails lines in includes/alerting/email.inc.php and then running test_alert.php.

On 19/06/2017 17:30:18, Adam Armstrong <adama@memetic.org> wrote:

Hi,

This is strange, since the correct email is included in the message, and these alerts are working for me.

Are these alerts going to a contact, or to a "default" configured in the config?

adam.

On 19/06/2017 17:23:29, Simon Mousey Smith <simonsmith5521@gmail.com> wrote:

Sample email if helps:

Date: Mon, 19 Jun 2017 15:21:11 +0100 (BST)

From: Mail Delivery System <MAILER-DAEMON@observium.xxxxx.com>

To: root@observium.xxxxx.com

Subject: Undelivered Mail Returned to Sender

[-- Attachment #1: Notification --]

[-- Type: text/plain, Encoding: 7bit, Size: 0.4K --]

This is the mail system at host observium.xxxxx.com.

I'm sorry to have to inform you that your message could not

be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can

delete your own text from the attached returned message.

                   The mail system

<56@observium.xxxxx.com> (expanded from <56>): unknown user: "56"

[-- Attachment #2: Delivery report --]

[-- Type: message/delivery-status, Encoding: 7bit, Size: 0.3K --]

Reporting-MTA: dns; observium.xxxxx.com

X-Postfix-Queue-ID: 4AA00200C2B

X-Postfix-Sender: rfc822; root@observium.xxxxx.com

Arrival-Date: Mon, 19 Jun 2017 15:21:10 +0100 (BST)

Final-Recipient: rfc822; 56@observium.xxxxx.com

Original-Recipient: rfc822;56@observium.xxxxx.com

Action: failed

Status: 5.1.1

Diagnostic-Code: X-Postfix; unknown user: "56"

[-- Attachment #3: Undelivered Message --]

[-- Type: message/rfc822, Encoding: 7bit, Size: 16K --]

Date: Mon, 19 Jun 2017 15:21:10 +0100

From: Observium <observium@observium.xxxxx.com>

To: simon@xxxxx.com

Subject: ALERT: [router.xxxxx] [device] Device Is Down

X-Mailer: Observium 17.6.8665

------------------------------------

ALERT

Device Is Down

------------------------------------

Entity:      router.xxxxx

Conditions:  device_status equals 0 (0)

Metrics:     device_status = 0

Duration:    5m (2017-06-19 15:16:10)

------------------------------------

------------------------------------

Device:      router.xxxxx

Hardware:

OS:          TP-LINK Router

Location:    xxxxx

Uptime:      Down 5m

------------------------------------

E-mail sent to: simon@vvvvv.com

E-mail sent at: Mon, 19 Jun 2017 15:21:10 +0100

--

Observium Professional 17.6.8665

http://www.observium.org

Regards

Simon

On 19 Jun 2017, at 17:11, Adam Armstrong <adama@memetic.org> wrote:

If you run test_alert.php -d for this particular alert, what is its output?

adam.

On 19/06/2017 17:10:16, Simon Mousey Smith <simonsmith5521@gmail.com> wrote:

Hi,

Im still getting these, generated today too

Had 4 today so far (faulty server, groan)

Simon

On 19 Jun 2017, at 16:57, Adam Armstrong <adama@memetic.org> wrote:

Are they still being generated, or were there just a couple generated on the 15th?

adam.

On 19/06/2017 16:48:10, Tim Cooper <lists@coop3r.com> wrote:

> On 19 Jun 2017, at 16:42, Tim Cooper wrote:
>
>
>>
>> As just noticed these errors in roots mail on the server
>>
>> <33@observium.xxxxx.com> (expanded from <33>): unknown user: “33”
>> <37@observium.xxxxx.com> (expanded from <37>): unknown user: “37"
>>
>
> I'm seeing these erroneous emails also running r8665. At a rough guess it looks like we first started noticing them after upgrading on 15th June (r8663)
>
> Also seems Telegram alerts stopped working since 13th June (r8661 ish?)

Ignore that last bit. Telegram is working fine after all. It's just the undeliverable emails we are seeing
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