Adam/Team,
I have a few new UPS systems that are Eaton 5PX units with their management card. I have others that function fine, but the last two I have installed, the port parsing isn’t working, and every poller run generates a new interface name somehow.
See attached image. If I stop polling for the port, the issue goes away. It’s not critical, but I am wondering how to even go about troubleshooting this issue.
How do I go about debugging this with support? Open a Jira ticket?
Adam Ward Systems Engineer Shamrock Trading Corporation Office Phone/Fax: (913) 310-2247 Email: award@rtsfinancial.commailto:award@rtsfinancial.com Website: www.shamrocktradingcorp.comhttp://www.shamrocktradingcorp.com/ This e-mail communication (including any attachments) is intended only for use by the individual or entity named above and is considered confidential. If you are not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you should immediately stop reading this message and delete it from your system. Any unauthorized reading, distribution, copying or other use of this communication (or its attachments) is strictly prohibited.
