Hi Robert,

We figured out that, in order to see the fans and power, we needed to force a manual discovery of our ASR9K from the command-line. I hope this helps.

Best regards,

Frederic Gargula
IP-Max SA

 On 20 Jan 2016, at 11:43, Robert Williams <Robert@CustodianDC.com> wrote:

 Hi,

 I’ve just noticed that fan failures on the ASR 9k are not detected by Observium. In fact, it seems have nothing at all under the ‘status’ tab?

 The 6500s have over 20 entries in there for “Fan - Fail” or “PSU - Fail” or “I’m not facing magnetic north - Fail” etc. but the ASR9000 have no status tab whatsoever.

 Reason for noticing this; is that we have a chassis which currently has a ‘Major-Alarm’ failure indicator LED on the RSP, due to a failed fan tray. Observium shows the
device has being ‘OK’ and is not seeing either the Major alarm or the fan tray failure:

 canb-server[151]: %PLATFORM-CANB_SERVER-3-ALARM_INDICATION : Raise alarm from CBC in slot 0/FT0/SP, alarm code CBC_ALRM_FT_LED_RED_FAILED

 LED Information

 R/S/I   Modules LED             Status
 0/RSP0/*
         host    Critical-Alarm  Off
         host    Major-Alarm     On
         host    Minor-Alarm     Off
         host    ACO             Off
         host    Fail            Off

         FAN0    FAN1    FAN2    FAN3    FAN4    FAN5    FAN6    FAN7    FAN8    FAN9    FAN10   FAN11   FAN12   FAN13
 0/FT0/* (Speed)
         9900    9900    9870    9780    9870    9780    9780    10080   10080   9870    9990    9900    9810    9990
 (fans are now OK again)

 Is this a case of Cisco not exporting any of this useful (and rather critical) information properly? Would be good to graph fan speeds if they are
exported. Or are other people getting these OK and it’s just us with the issue?

 Cheers!

 Robert Williams
 Custodian Data Centre
 Email: Robert@CustodianDC.com
 http://www.CustodianDC.com

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