Honestly, Adam, we knew you were insane once we started reading the listserv. But you're absolutely right, and I agree with you. I'd be curious to see your business model to maintain stability and costs. One point that I imagine you probably considered is a license point + service subscription.
Users spend a thousand dollars one time to get the license to the product, and then an optional support contract that adds a yearly amount that gets things like updates, or aid for the config files.
But by having that one time purchase, a lot of cash-strapped places that have non-recurring budgets would probably jump on it.
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Monday, October 7, 2013 10:50 AM To: Observium Network Observation System Subject: Re: [Observium] Observium Community / Professional
On 2013-10-07 15:42, Michael Sweikata wrote:
Speaking as someone in the same environment:
Probably because the UPS devices came around as a result of an immediate issue. "Power went out, blew some equipment. If we had the UPS system..." "Here's a check, buy ten." I run into the same issue all the time. Until monitoring comes about after an immediate issue, it's a non-priority to deal with it after the next budget cycle.
Hell, I have a shit implementation of LMSPrime that we got free from Cisco, and I still prefer Observium, and will do everything in my power to convince my superiors to pay the license. Especially since Observium has been directly responsible for us proving that our ISPs weren't providing the bandwidth we were allotted, as well as identifying bandwidth bottlenecks, and when devices restart.
Indeed. I would hope that we provide enough information which is otherwise difficult to collect and visualize that we're not too difficult to squeeze into the "critical insurance" category of spending.
This is one of the reasons we priced the subscription so low. More than one person has suggested we are "insane" and we should be charging ten times as much. :)
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