Have had syslog / email related issues for a while. Reported this almost a year ago: http://jira.observium.org/browse/OBS-2208
Not identical; we were still getting emails at the time, it was just generating spurious emails as well. It might not work at all now. Maybe it was disabled intentionally for this reason.
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Richard Wigzell Sent: Thursday, January 25, 2018 8:08 AM To: observium@observium.org Subject: Re: [Observium] Observium - Unable to generate email notifications from Syslog Alerts
We have the exact same issue but haven’t been able to resolve it.
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 https://www.it.ox.ac.uk/ www.it.ox.ac.uk
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Shaun Stokes Sent: 25 January 2018 11:10 To: observium@observium.org mailto:observium@observium.org Subject: [Observium] Observium - Unable to generate email notifications from Syslog Alerts
Hi All,
Observium Professional 17.11.8960 (29th November 2017)
OS: Linux 3.16.0-4-amd64 [amd64] (Debian 8.7)
Apache: 2.4.10 (Debian)
PHP: 5.6.30-0+deb8u1 (OPcache: ENABLED)
Python: 2.7.9
MySQL: 5.5.54-0+deb8u1 (extension: mysqli 5.5.54)
SNMP: NET-SNMP 5.7.2.1
RRDtool: 1.4.8 (rrdcached 1.4.8: unix:/var/run/rrdcached.sock)
We are unable to generate email notifications from Syslog Alerts.
We are able to generate email notifications from Alert Checkers for the same contacts, and we are able to generate Syslog Alerts on Observium from the Syslog Rules but the associated Contacts do not receive email notifications for those Syslog Alerts.
Essentially everything works except for the last step 'Generating Notifications' following the documentation:
http://docs.observium.org/alerting_syslog/
We've run a Rebuild via the Web UI, have re-created the Syslog Rules and Contacts and have been through the global configuration but can't find anything obvious.
Has anyone come across this problem before, or have any ideas on what would be the next step?
Thanks,
Shaun
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