I have only ever used the admin account to log onto observium

 

So you are saying to create a new user account?  Can I do that easily from the webadmin https://server:12321

 

 

From: Adam Armstrong via observium <observium@lists.observium.org>
Sent: Friday, November 11, 2022 12:29 PM
To: Matthew Cotter via observium <observium@lists.observium.org>
Cc: Adam Armstrong <adama@observium.org>
Subject: [Observium] Re: web console logon issue

 

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Have you tried adding a new user and logging in with that?

Logging in to the terminal is completely different to logging in to the observium web ui. Observium doesn't use local system authentication and maintains its own user database.

You're not trying to log in to Observium with your Linux username and password, right?

adam.

Matthew Cotter via observium wrote on 11/11/2022 17:21:

I am still having this problem, I looked at the logs and did not see anything.  I ran an update and that did not have any affect. 

 

Our observium is a standalone instance.

 

I can log onto the terminal, the front facing web site is the only thing that does not let me log on.

 

Any ideas?

 

Matt

 

From: Ryan, Spencer J. via observium <observium@lists.observium.org>
Sent: Wednesday, August 24, 2022 11:55 AM
To: Observium <observium@lists.observium.org>
Cc: Ryan, Spencer J. <Ryan@millercanfield.com>
Subject: [Observium] Re: web console logon issue

 

WARNING - This email originated outside BostonFAM. Please verify senders before opening attachments.

Anything showing up in {install directory}/logs/observium.log ?

 

Typically issues with your auth provider will show up there.

 

Spencer J. Ryan| Manager, Technology and Infrastructure
Miller Canfield
T +1.313.496.7979 | F +1.313.496.7500 

 

From: Matthew Cotter via observium <observium@lists.observium.org>
Sent: Wednesday, August 24, 2022 12:00 PM
To: observium@lists.observium.org
Cc: Matthew Cotter <Matt.Cotter@BostonFAM.Com>
Subject: [Observium] web console logon issue

 

CAUTION EXTERNAL EMAIL: DO NOT open attachments or click links from unknown or unexpected emails.

 

Greetings,

 

I recently ran into a problem with logging into the web portal for Observium.  I enter the user name and password, and nothing happens,

 

Has anyone run into this?

 

I have run all updates and maintenance I could find on the support site with no luck.

 

Thank you

 

Matt

 

Matthew Cotter
Network Administrator

Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore
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