Re: [Observium] No graphs for 64bit network ports on arm

8 Mar 2021

      Hi,
Ok figured out how to change the ports to 32bit (adminer.php hehe)
However after the next 5 min poll, it just flips those ports straight back to 64bit :(
Interface changed: [HC] -> Counter64 (may cause disposable spike)
And again NO GRAPHS OR DATA even tho the poller is detecting data
[1]      => array(
                [ifIndex]                    => string(1) "1"
                [ifDescr]                    => string(18) "Ethernet Interface"
                [ifType]                     => string(14) "ethernetCsmacd"
                [ifMtu]                      => string(4) "1500"
                [ifSpeed]                    => string(10) "1000000000"
                [ifPhysAddress]              => string(17) "d8:5d:4c:86:fd:a7"
                [ifAdminStatus]              => string(2) "up"
                [ifOperStatus]               => string(2) "up"
                [ifLastChange]               => string(13) "23:0:41:50.20"
                [ifInOctets]                 => string(1) "0"
                [ifInUcastPkts]              => string(9) "119723231"
                [ifInNUcastPkts]             => string(1) "0"
                [ifInErrors]                 => string(1) "0"
                [ifInUnknownProtos]          => string(1) "0"
                [ifOutOctets]                => string(10) "3949294569"
                [ifOutUcastPkts]             => string(1) "0"
                [ifOutNUcastPkts]            => string(7) "7411662"
                [ifOutDiscards]              => string(1) "0"
                [ifSpecific]                 => string(11) "zeroDotZero"
                [ifName]                     => string(2) "g1"
                [ifInMulticastPkts]          => string(1) "0"
                [ifInBroadcastPkts]          => string(8) "47472741"
                [ifOutMulticastPkts]         => string(1) "0"
                [ifOutBroadcastPkts]         => string(6) "130393"
                [ifHCInOctets]               => string(1) "0"
                [ifHCInMulticastPkts]        => string(1) "0"
                [ifHCInBroadcastPkts]        => string(1) "0"
                [ifHCOutOctets]              => string(1) "0"
                [ifHCOutMulticastPkts]       => string(1) "0"
                [ifHCOutBroadcastPkts]       => string(1) "0"
                [ifLinkUpDownTrapEnable]     => string(7) "enabled"
                [ifHighSpeed]                => string(1) "0"
                [ifPromiscuousMode]          => string(4) "true"
                [ifConnectorPresent]         => string(4) "true"
                [ifAlias]                    => string(6) "MainIn"
                [ifCounterDiscontinuityTime] => string(12) "0:0:00:00.00"
                [dot3StatsDuplexStatus]      => string(10) "fullDuplex"
                [ifVlan]                     => string(1) "1"
                [ifTrunk]                    => string(0) ""
              )
Regards
Simon
...
On 8 Mar 2021, at 15:33, Adam Armstrong via observium observium@observium.org wrote:
Dunno. Once something is set to 64bit counters it’ll never go back, else they’d flipflop like crazy during network issues.
It’s likely that it returned non-zero counters for these ports for one poll or something like that. You can manually remove the 64bit flag in the database for these ports.
Adam.
From: observium <observium-bounces@observium.org mailto:observium-bounces@observium.org> On Behalf Of Simon Smith via observium
Sent: 08 March 2021 15:19
To: Observium <observium@observium.org mailto:observium@observium.org>
Cc: Simon Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com>
Subject: Re: [Observium] No graphs for 64bit network ports on arm
Hi Adam,
I have checked the output from the debug which is attached in link below and indeed ifHC values for ALL PORTS are returning as 0
BUT this doesnt explain why it works on my old setup no problem,
that has values and graphs?
And why it doesnt work on the new setup?
Only different is im using ARM instead of x64 and stable release instead of rolling?
Also why is it detecting only first 4 ports as 64bit?
Any ideas?
Regards
Simon - Hestor Ltd
...
On 8 Mar 2021, at 15:13, Adam Armstrong via observium <observium@observium.org mailto:observium@observium.org> wrote:
Probably dumb tplink device returning empty HC counters for those ports.
Walk ifHC[In|Out]Octets.
Adam.
From: observium <observium-bounces@observium.org mailto:observium-bounces@observium.org> On Behalf Of Simon Smith via observium
Sent: 08 March 2021 15:11
To: Observium <observium@observium.org mailto:observium@observium.org>
Cc: Simon Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com>
Subject: [Observium] No graphs for 64bit network ports on arm
Hi All,
Ive spotted a few weird issue with my new setup running on arm?

The first 4 ports on our TPLink switches are being detected as 64Bit and then the rest of the ports are 32Bit ?
the 64bit graphs are showing 0 for everything, even though the output from the command line shows stats? (See https://pastebin.com/raw/qP4T1Fa9 https://pastebin.com/raw/qP4T1Fa9)
The graphs are being generated so the RRDs are fine, but the graphs are blank?

Regards
Simon
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