Re: [Observium] Problems

17 Nov 2014

      Tom - I made the change to reflect bytes. I think the documentation should
point that out as it doesn't and that's why i put in 5.
Josh - I put in * on the entity match now.
However I still have problems with multiple server showing 0% on drive
space. Attached you will see what I'm talking about. Adam said that snmp is
not working on  the windows server however if it wasn't then it wouldn't be
picking up the memory and other activities on the server. Also this is
happening on multiple servers.
Today when I logged into observium I also noticed a couple of devices
(windows server) showing as down and some of them showing as not being
polled for a while now... why does this happen? screenshot attached.
[image: Inline image 1][image: Inline image 2]
On Mon, Nov 17, 2014 at 2:22 PM, Josh Hopper joshhopper@protectplus.com
wrote:
...
Why no value in entry match? Like *
--
Sincerely,
Joshua Hopper, A+ CE
*Network Administrator*
[image: http://www.protectplus.com/images/ppluslogo.jpg]
        420 3rd Ave NW Hickory NC 28601

Office: 828-449-1839x2160 | Cell: 828-855-7565
*From:* observium [mailto:observium-bounces@observium.org] *On Behalf Of *Darian
Jimenez
*Sent:* Monday, November 17, 2014 2:04 PM
*To:* Observium Network Observation System
*Subject:* Re: [Observium] Problems
Josh,
Attached is a screenshot with the image of the alert.
On Wed, Nov 12, 2014 at 5:31 PM, Josh Hopper joshhopper@protectplus.com
wrote:
FYI, I only had this issue 1000 updates ago on the free version. Literally
a year ago. All I did was buy and update and no issues.
I *did *re-install. It turned out I did more SNMP stuff on the Ubuntu
server than anticipated and that conflicted with the polling of Observium.
I haven’t run into this issue again and I mess with my monitoring box and
its SNMP all the time.
--
Sincerely,
Joshua Hopper, A+ CE
*Network Administrator*
[image: http://www.protectplus.com/images/ppluslogo.jpg]
        420 3rd Ave NW Hickory NC 28601

Office: 828-449-1839x2160 | Cell: 828-855-7565
*From:* observium [mailto:observium-bounces@observium.org] *On Behalf Of *Adam
Armstrong
*Sent:* Wednesday, November 12, 2014 5:27 PM
*To:* Observium Network Observation System
*Subject:* Re: [Observium] Problems
Snmp crashing on your server really can't be fixed by us, neither can
windows reporting incorrect drive sizes.
Make sure you are running the latest version and provide screenshots with
problem reports, else people will either not understand the problem or not
believe you.
Adam.
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On 12 November 2014 16:14:09 Darian Jimenez darian929@gmail.com wrote:
Josh,
1 - DNS works fine and I can ping the servers that show down by both name
and ip. It just shows down and if I do .poller.php -h host name it doesn't
poll the device. (Initially some of the servers showed as up but after a
couple of days they show as down now)
2- I will show the alert I'm using when I'm back at a pc. What I meant
about restarting the server every time I had to remove the snmp was on
windows. Every time you remove the snmp feature on windows and try to
install it again it requires a server reboot.
Sent from my iPhone
On Nov 12, 2014, at 5:03 PM, Josh Hopper joshhopper@protectplus.com
wrote:
1 - Some servers show as down, when in fact they aren't down and snmp is
started (i've also tried to restart)
Check your DNS and verify its right. Especially for your servers. Do they
always stay offline? What specifically goes down? IMCP PING, SNMP?
2 - Some server show as up and while I have an alert for storage to send
warning only when its below 5% full it will send an alert saying C drive
space is at 0% but in fact the servers have more than 10% left.
This would be 2 alerts. One checks to see if the server is online (PING,
SNMP, etc.) and the other checks your HDD.
Mind sharing what you are using for that alert?
Can these issue's be related to iop's or the polling time?
Poll is every 5 minutes. I have no IOP issues.
I'd like to figure this out because the SNMP servers are windows servers
and everytime one of them is down, I can't afford to troubleshoot by
removing snmp and reinstalling it because windows requires a reboot, which
I just can't do on domain controllers, file servers etc.
You should never have to do this. Are you in the PAID version? Are you
updated?
Is it possible to put the login portal to observium on a seperate webpage
completely so that customers can log into it from our site for example
--
Sincerely,
Joshua Hopper, A+ CE
*Network Administrator*
<image001.jpg>
        420 3rd Ave NW Hickory NC 28601

Office: 828-449-1839x2160 | Cell: 828-855-7565
*From:* observium [mailto:observium-bounces@observium.org
observium-bounces@observium.org] *On Behalf Of *Darian Jimenez
*Sent:* Wednesday, November 12, 2014 4:58 PM
*To:* Observium Network Observation System
*Subject:* [Observium] Problems
Hello,
I have a couple of problems with observium which really hinder me trusting
it's alerting feature etc.
1 - Some servers show as down, when in fact they aren't down and snmp is
started (i've also tried to restart)
2 - Some server show as up and while I have an alert for storage to send
warning only when its below 5% full it will send an alert saying C drive
space is at 0% but in fact the servers have more than 10% left.
Can these issue's be related to iop's or the polling time? I'd like to
figure this out because the SNMP servers are windows servers and everytime
one of them is down, I can't afford to troubleshoot by removing snmp and
reinstalling it because windows requires a reboot, which I just can't do on
domain controllers, file servers etc.
Is it possible to put the login portal to observium on a seperate webpage
completely so that customers can log into it from our site for example/
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