Hi all,

We have 2 APC environmental management agents which we’ve been using to monitoring temperature and humidity.

We’ve upgraded to 17.9.8829 (stable) this morning, however the logo for each of these devices has changed to NetBotz, instead of the normal APC one. We’ve lost all health related graphs, temperature/humidity probes, and all related historic data.

The event log lists each of the sensor probes being deleted from the system about 7 hours after the upgrade.

Other than the upgrade we’ve made no changes to the system. We’ve since rebooted each device, and even deleted and re-added one to see if the ports will get re-polled, but no luck.

Anyone else experiencing anything similar?

As always, any help is most appreciated J

Kind regards,

Alex