Hello,

Since lot of days I tried to configure the email alert in observium but it’s impossible to receive some alert emails…. L

you can see there, a part of my config.php

// Mailer backend Settings

$config['email']['enable']          = TRUE;                 // Enable/Disable email globally

$config['email']['from']            = '"OBSERVIUM Network Monitor" <observium@s****.fr>';                 // Mail from. Default: "Observium" <observium@`hostname`>

$config['email']['default']         = "d*****@gmail.com";                 // Default alert recipient

$config['email']['default_only']    = TRUE;                // Only use default recipient (all alerts send to default recipient)

$config['email']['backend']         = 'sendmail';               // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp".

// sendmail backend specific options

$config['email']['sendmail_path']   = '/usr/sbin/sendmail'; // The location of the sendmail program.

// smtp backend specific options

$config['email']['smtp_host']       = 'localhost';          // Outgoing SMTP server name.

$config['email']['smtp_port']       = 25;                   // The port to connect.

$config['email']['smtp_timeout']    = 10;                   // SMTP connection timeout in seconds.

$config['email']['smtp_secure']     = NULL;                 // Enable encryption. Use 'tls' or 'ssl'

$config['email']['smtp_auth']       = FALSE;                // Whether or not to use SMTP authentication.

$config['email']['smtp_username']   = NULL;                 // SMTP username.

$config['email']['smtp_password']   = NULL;                 // Password for SMTP authentication.

// Alerting Settings

$config['poller-wrapper']['alerter']       = TRUE;

$config['alerts']['bgp']['whitelist']      = NULL;    // Populate as an array() with ASNs to alert on.

$config['alerts']['port']['ifdown']        = TRUE;   // Generate alerts for ports that go down

$config['alerts']['port']['ifdown_types']  = array('core', 'transit', 'peering');

// Port bandwidth threshold percentage %age utilisation above this will cause an alert

$config['alerts']['port_util_alert'] = FALSE;    // Disabled as default

//$config['alerts']['port_util_alert'] = TRUE;    // Disabled as default

$config['alerts']['port_util_perc']  = 85;       // %age above which to alert

$config['uptime_warning']                  = "60"; // Time in seconds to display a "Device Rebooted" Alert. 0 to disable warnings.

I tried different config, but nothing is working and with this config when I do a test, I receive the e-mail in my gmail box, but nothing about port down or bgp session down…

php ./test_mail.php -d -h sto-rtr-edge-*****.lan

CMD[/bin/hostname -f]

RUNTIME[0.0302s]

OUTPUT[

pu1-webnoc.s****.lan

]

Observium v0.14.9.5798

Test E-mail Configuration

My Hostname: pu1-webnoc.s****.lan

E-mails ENABLED globally

E-mails use SENDMAIL backend

  sendmail path: [/usr/sbin/sendmail]

E-mails send only to default email

E-mails use these default recipient(s):

  d*****@gmail.com

E-mails send from:

  observium@s****.fr

SQL[SELECT * FROM `devices` WHERE `hostname` LIKE 'sto-rtr-edge-a****.s****.lan']

Try send test notification for sto-rtr-edge-a****.s****.lan to these email(s):

  d*****@gmail.com

SQL[SELECT attrib_value FROM devices_attribs WHERE `device_id` = '35' AND `attrib_type` = 'disable_notify']

SQL[SELECT DISTINCT `contact_method` FROM `alert_contacts` WHERE `contact_disabled` = 0 AND `contact_id` IN (SELECT `alert_contact_id` FROM `alert_contacts_assoc` WHERE `alert_checker_id` = '');]

Notification for sto-rtr-edge-a****.s****.lan SENT.

And I didn’t see anything in /var/log/mail.log, I see only my test.

Thanks for your time

David