What you can do is create a mail alias and set that as the contact for those alerts, and have that alias pipe the incoming alert mail into a script.  Then, put some code in there that parses the mail and checks the Observium DB for whatever outside information needs to be checked based on that alert, and sends the mail to the actual alert contact if it satisfies those conditions.

It does take a bit of effort (and know-how), but, as you said, it's well worth it for certain situations.

-Joe

On 09/16/2015 07:24 PM, Erwin Botas wrote:
That’s correct, because overtime that the unit is standby we get a lot of false alerts and is impossible to use and it could be very handy in many other situations too.

Thanks for your support.

Saludos,





On Sep 16, 2015, at 1:09 PM, Adam Armstrong <adama@observium.org> wrote:

Hmm. This is an interesting one. You want to create alert conditions based also on information outside of the entity.

We don't have a way of doing this at the moment. Doing it via associations would be far too clumsy to be workable, i think.

Adam.

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On 16 September 2015 19:25:02 Erwin Botas <ebotas@criticalcolocation.com> wrote:

This is an example and I wouldn’t like to send alerts in those cases.


Saludos,





On Sep 16, 2015, at 10:31 AM, Adam Armstrong <adama@memetic.org> wrote:

How would you know the device was standby?

adam.

On 16/09/2015 16:13:56, Erwin Botas <ebotas@criticalcolocation.com> wrote:

Hi, we would like to filter alarms on our air conditioning units based on the status as many are redundant but the sensors are always on and if the unit is standby for example the temp or humidity limits can be easily raised, at his moment the sensors and status are different entities and the condition s can't be settled
Any clue how to make this?

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Erwin Botas
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San José, CR • www.criticalcolocation.com

NOTA DE CONFIDENCIALIDAD: "La información contenida en este mensaje y sus adjuntos es estrictamente confidencial y se dirige exclusivamente a su destinatario. Si usted no es el destinatario indicado, cualquier divulgación, copia, distribución o uso del contenido de este documento es prohibido y será sancionado de acuerdo con la ley. Si recibió este mensaje por error, debe notificarlo de inmediato al remitente y destruirlo".



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