Re: [Observium] Problem with special characters on device descriptions / snmp location etc...

28 Nov 2017


      Hi Mike,
Send me a private email ( javier.valero at islalink.es ) with your public ip address, and I will grant a temporary access.
Regards.
-----Mensaje original-----
De: observium [mailto:observium-bounces@observium.org] En nombre de Mike Stupalov
Enviado el: martes, 28 de noviembre de 2017 14:00
Para: Observium observium@observium.org
Asunto: Re: [Observium] Problem with special characters on device descriptions / snmp location etc...
Hi,
simplest way - give me temporary SNMP access to device (outside ML).
Javier Valero wrote:
...
Hi Mike,
Thank you for the fix.
We understand that it is on the pro edition for the moment. We will 
see what we can do 😉
Regarding sysLocation, we see the same problem.
For instance, this is part of one device properties:
version      =>     15.1R5.5
hardware     =>     EX4200-24F
features     =>     Ethernet Switch
location     =>     Ibiza, Islas Baleares, Espa..a
os     =>     junos
status =>     1
where it says Espa..a, it should say España. Seems that the "ñ" was 
replaced by two unknown characters, probably from the utf8 codification.
If there is any debug information that I can send for this case, let 
me know.
Thanks.
Best regards.
-----Mensaje original-----
De: observium [mailto:observium-bounces@observium.org] En nombre de 
Mike Stupalov Enviado el: lunes, 27 de noviembre de 2017 21:08
Para: Observium observium@observium.org
Asunto: Re: [Observium] Problem with special characters on device 
descriptions / snmp location etc...
Your issue should be fixed in r8959.
But currently this is only in Pro edition ;)
Anyway sysLocation should be already normally collected with UTF8 
chars
Javier Valero wrote:
...
Hi, sure.
...
...
Here are the files.
...
In this case it is a windows machine.
...
...
We see this problem on the interface names/alias/description and on
...
the snmp location string. (at least)
...
...
Thank you.
...
...
Regards.
...
...
...
-----Mensaje original-----
...
De: observium [mailto:observium-bounces@observium.org] En nombre de
...
Mike Stupalov Enviado el: lunes, 27 de noviembre de 2017 14:18
...
Para: Observium <observium@observium.org
mailto:observium@observium.org>
...
Asunto: Re: [Observium] Problem with special characters on device
descriptions / snmp location etc...
...
...
Yah, UTF-8...
...
...
...
please attach debug log for:
...
...
./discovery.php -d -m ports -h <device> ./poller.php -d -m ports -h
...
<device>
...
...
...
Javier Valero wrote:
...
...
Hello all,
...
...
...
...
...
...
...
...
I did not receive any response to this mail. Maybe it’s being
...
...
classified as spam or something like that.
...
...
...
...
Can anyone read this?
...
...
...
...
...
...
...
...
Thank you.
...
...
...
...
Regards
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
*De:*observium [mailto:observium-bounces@observium.org] *En nombre 
de
...
...
*Javier Valero *Enviado el:* lunes, 20 de noviembre de 2017 11:54
...
...
*Para:* Observium <observium@observium.org
mailto:observium@observium.org>
...
...
*Asunto:* Re: [Observium] Problem with special characters on device
...
...
descriptions / snmp location etc...
...
...
...
...
...
...
...
...
Hello all,
...
...
...
...
...
...
...
...
Has anyone else had this issue?
...
...
...
...
...
...
...
...
Thanks.
...
...
...
...
Regards
...
...
...
...
...
...
...
...
...
...
...
...
*De:*observium [mailto:observium-bounces@observium.org] *En nombre 
de
...
...
*Javier Valero *Enviado el:* lunes, 13 de noviembre de 2017 14:39
...
...
*Para:* Observium <observium@observium.org
...
...
mailto:observium@observium.org>
...
...
*Asunto:* [Observium] Problem with special characters on device
...
...
descriptions / snmp location etc...
...
...
...
...
...
...
...
...
Hello
...
...
...
...
...
...
...
...
We are using Observium CE as part of our monitoring systems at
...
...
IslaLink / OranLink.
...
...
...
...
...
...
...
...
A few weeks ago, we updated to the last CE version (17.9.0). Since
...
...
then, we are experiencing problems with the interface descriptions
...
...
that may contain some especial characters like “áóéñ…”.
...
...
...
...
It also happens with the SNMP location string.
...
...
...
...
...
...
...
...
Seems that this was an old bug that was already solved:
...
...
...
...
Observium OBS-1396
...
...
...
...
UTF-8/ISO characters fail in SNMP location
...
...
...
...
...
...
...
...
This is causing some events flood, and incorrect display. I attach
...
...
some captures:
...
...
...
...
...
...
...
...
...
...
...
...
We tried to remove all special characters, but sometimes it’s not
...
...
possible or easy.
...
...
...
...
...
...
...
...
May this bug have emerged again?
...
...
...
...
...
...
...
...
...
...
...
...
Thank you.
...
...
...
...
Best regards.
...
...
...
...
...
...
...
...
...
...
...
...
IslaLink, BalaLink, OranLink
...
...
...
...
...
...
...
...
*Javier Valero*
...
...
*Coordinador*
...
...
...
...
Molino de las fuentes S/N, 46026 Valencia - Spain
...
...
Teléfono: +34 96 373 20 06
...
...
Móvil: +34 619 53 77 44
...
...
...
...
...
...
...
...
Este mensaje electrónico y cualquier documento que pueda llevar
...
...
adjunto, es para uso exclusivo de su/s destinatario/s, pudiendo
...
...
contener información protegida y/o confidencial. Si recibe este
...
...
mensaje por error, le agradeceremos que se lo comunique
...
...
inmediatamente a su remitente por correo electrónico y lo elimine 
de
...
...
su ordenador, destruyendo toda copia del mismo. Muchas gracias.
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...

...
...
observium mailing list
...
...
observium@observium.org mailto:observium@observium.org
...
...
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
...
...
--
...
Mike Stupalov
...
Observium Limited, http://observium.org
...

...
observium mailing list
...
observium@observium.org mailto:observium@observium.org
...
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
...

...
observium mailing list
...
observium@observium.org mailto:observium@observium.org
...
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
--
Mike Stupalov
Observium Limited, http://observium.org

observium mailing list
observium@observium.org mailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

observium mailing list
observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
--
Mike Stupalov
Observium Limited, http://observium.org
_______________________________________________
observium mailing list
observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium