You also get no argument from me (and many other wireless ISPs) that the vendors are absolutely terrible at SNMP. When I was working to get a Dragonwave link into Mikrotik's "The Dude" monitoring program, just finding the correct MIBs and their dependencies was a bitch. Ubiquiti AirMax series didn't have a MIB until version 5.6, which is still in beta. Their AirFiber series didn't even have SNMP for quite some time.
*sigh*
We are pretty good at getting what we want out of our vendors, however. Can you put together a page on Observium's web site that is mostly neutral in tone (blatantly calling them fucking idiots to their face might not get us far) regarding generally how these vendors are fucking up and what they should be doing? Then we can expend our energies to get them to fix things.
Keep in mind that there is a world of attributes that wireless operators would want to track that have no parallel in the wired or even WiFi worlds.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com




From: "Adam Armstrong" <adama@memetic.org>
To: "Observium Network Observation System" <observium@observium.org>
Sent: Sunday, April 5, 2015 5:04:58 AM
Subject: Re: [Observium] observium managment should be more professional
On 2015-04-05 10:55, Nikolay Shopik wrote:
> Adam,
>
> You are terrible at management, create observium WISP edition with 10K
> per year if they still willing to buy that, you are good to go.
Y'see, the thing is, 10k from a dozen users probably wouldn't cover the
effort required to build it!
£150 from a dozen users barely even covers reading through one vendor's
MIB!
I think I've spent about 3-4 aggregate days worth of time on reading
through MIBs and trying to come up with workable database schemas to
accommodate all of the devices.
Wireless kit seems to have been developed by people who had never
encountered SNMP, MIBs or ASN.1 before. The MIBs are some of the worst
I've seen anywhere, far worse than what you get from the "budget"
switch/router vendors. Every wifi vendor has their own idea of what goes
with which set of entities and more than one vendor thinks it's a good
idea to write a new MIB for every single model they release.
That's assuming they actually output more than a broken IF-MIB, of
course.
At the end of the day, these people have no idea of the scale of what
they're /demanding/ nor seem to have any understanding of the tiny
percentage of the Observium userbase they represent. Observium is
primarily a platform written by an ISP/Telco engineer to monitor
ISP/Telco kit. These people are acting like a skateboarder who's turned
up to a BMX track and is arguing all of the jumps need to be concreted
so that he can use them.
For example, the devices that the guy I was arguing on IRC claimed to be
super important to support? We have something like 10 of them in our
entire userbase. It's just insane, they have no sense of scale.
adam.
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