It sounds like you want to include an attachment in the alerts that
Observium generates, but I think you would be better off using the
"External program" contact type, and use a custom script to generate
and send an alert email in exactly the format you desire. This sort
of situation is the reason the "external program" contact type
exists, otherwise, you will have to make do with the format and
options given for the "email" contact type.
I am not sure where you can get any documentation on how to use it,
but I am pretty sure Observium simply calls the configured external
program "contact" with all of the necessary alert information passed
along as environment variables, and it is up to you to decide what
to do with that alert based upon those variables.
Since the alerting system is somewhat agnostic about what exact
contact method is used, adding the ability to include an
"attachment" for that alert probably wouldn't make much sense, as
not all contact types can support what could be called an
"attachment".
I suppose two alternatives to using the external script would be to
either paste the contents of the document into the message (if the
size permits), or to add a URL that points to the KB document, if
possible, into the message part of the email... but I suspect that
that is not possible for you, or you'd have figured that out for
yourself.
-Joe
On 04/22/2016 05:07 AM, Sathish Kumar
Ippani wrote: