That was the tip I needed. I ended up having a static lookup for svn.observium.org in my hosts file for some reason, which was incorrect at this point. Removed that and updated successfully. Thanks for sticking with me on this!
On 4/16/20 3:53 PM, Adam Armstrong via observium wrote:
I can traceroute most of the way to that host from home and from the server :
Tracing route to jmbavm.pointinspace.com [216.27.95.80] over a maximum of 30 hops:
1 3 ms 2 ms 1 ms router [192.168.1.254] 2 13 ms 13 ms 13 ms 172.16.18.143 3 * 24 ms 25 ms 81.139.58.169 4 24 ms 24 ms 24 ms 81.139.58.168 5 23 ms 23 ms 25 ms core1-hu0-15-0-8.ukcore.bt.net [213.121.192.84] 6 42 ms 30 ms 32 ms peer7-et-3-1-2.telehouse.ukcore.bt.net [109.159.252.230] 7 23 ms 23 ms 22 ms 166-49-128-32.gia.bt.net [166.49.128.32] 8 23 ms 24 ms 23 ms 166-49-211-38.gia.bt.net [166.49.211.38] 9 100 ms 100 ms 107 ms ae36.cr5-was1.ip4.gtt.net [89.149.181.50] 10 102 ms 99 ms 98 ms ip4.gtt.net [173.205.47.226] 11 111 ms 111 ms 114 ms ae0-0.cr01.chrl01-nc.us.windstream.net [40.130.35.238] 12 111 ms 111 ms 113 ms et8-0-0-0.pe08.chrl01-nc.us.windstream.net [40.128.248.165] 13 115 ms 116 ms 115 ms xe2-0-0-0.dcg02.rlgh02-nc.us.windstream.net [40.138.80.53] 14 108 ms 108 ms 109 ms 184.80.186.57 15 107 ms 109 ms 107 ms dr4-po23.ralhostedsolutions.com [216.27.48.78] 16 * * * Request timed out.
Can you reach the website itself? That's hosted on the same system.
There aren't any filters that should hit that system.
Adam.
-----Original Message----- From: John john@dwarfstarstudios.com Sent: 16 April 2020 15:58 To: observium@observium.org Cc: Adam Armstrong adama@observium.org Subject: Re: [Observium] Not able to connect to SVN / update
I tried CURLing the svn site from other machines on the same network/subnet and it worked.
I tried changing the IP of the observium machine, but that didn't help. Tried changing to HTTPS with the CURL command, also no luck. CURLing other sites from the machine works fine.
No firewall changes have been made to the server or network since the last time I had successfully updated it. No proxys are present. I can't, in fact, even ping your svn machine from the server - but I can from other machines on the same network/subnet. svn.observium.org resolved to 37.187.79.83, and the weird thing is I can't ping .83-.85, but I can ping .82 and .86.
Even tried changing the machine's MAC address with no luck.
Any other ideas? Could there be some sort of block on your end?
Otherwise, if I can't get this to update I'll have to ask you to refund my recent payment.
On 4/16/20 9:45 AM, Adam Armstrong via observium wrote:
Hi,
Usually this is caused by an intervening firewall/proxy mangling/blocking the SVN protocol.
Perhaps switching to https would fix it, or often there are settings that will cause the firewall/proxy to cease its mangling.
Adam.
-----Original Message----- From: observium observium-bounces@observium.org On Behalf Of John via observium Sent: 16 April 2020 14:33 To: observium@observium.org Cc: John john@dwarfstarstudios.com Subject: [Observium] Not able to connect to SVN / update
I just renewed my observium license, which was out of date for a while. Trying to run svn update now but can't make a connection to the server from my Observium machine. I can connect fine from a machine on a different network, which is weird.
IP of Observium machine: 216.27.95.80
Username: tempeh-170154
Tried both svn and a plain CURL, with and without --username and --password.
Any thoughts? _______________________________________________