Hi Joyce,

The answer to your question depends heavily on how your setup is built.
The local sysadmin team at your organization should be able to help you out.

Cheers,
Ahmed.

Le jeu. 15 juill. 2021, à 08 h 32, Njoroge, Joyce (Stadt Ulm) via observium <observium@observium.org> a écrit :
Hallo,

Thanks for your answer. I am very new to Observium and would like to know how to get to the command line of the Observium host.

Regards,
Joyce

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Von: observium <observium-bounces@observium.org> Im Auftrag von observium-request@observium.org
Gesendet: Donnerstag, 15. Juli 2021 13:00
An: observium@observium.org
Betreff: observium Digest, Vol 132, Issue 11

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Today's Topics:

   1. Problem Adding New Device (Njoroge, Joyce (Stadt Ulm))
   2. Re: Problem Adding New Device (Ahmed Rahal)
   3. Re: Problem Adding New Device (Adam Armstrong)


----------------------------------------------------------------------

Message: 1
Date: Wed, 14 Jul 2021 14:39:35 +0000
From: "Njoroge, Joyce (Stadt Ulm)" <J.Njoroge@ulm.de>
To: "observium@observium.org" <observium@observium.org>
Subject: [Observium] Problem Adding New Device
Message-ID:
        <59e016f19ffa485da62f2760e8d554c8@sus-ex-01-wp.stadtulm.de>
Content-Type: text/plain; charset="utf-8"

Hallo,

I am having a problem adding a few of my devices to the Observium Server. I use the same parameters for the other devices but with the few that couldn't be added, I am getting the following message.

[cid:image001.png@01D778CD.53F2F860]

I have tried to change SNMP authentication using different protocol versions but I still get an error message.

[cid:image002.png@01D778CE.B3F939D0]

[cid:image003.png@01D778CE.D3F95D50]

Obsevium version is Observium CE 20.9.10731.

I will appreciate your help.

Regards,
Joyce
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Message: 2
Date: Wed, 14 Jul 2021 12:05:55 -0400
From: Ahmed Rahal <arahal@fibrenoire.ca>
To: Observium <observium@observium.org>
Subject: Re: [Observium] Problem Adding New Device
Message-ID:
        <CAHaNNBULsv0gxYZrN3PPXpLowEdYuWEPUbvcH3aurs_-t0jEMw@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Hi Joyce,

Try debugging on the command line from the Observium host:
snmpwalk -v2c -c <your_snmpv2_community> 172.30.2.21

This should pull a lot of text.
If this command does not succeed, make sure you can reach your target on port 161/udp (check your firewalls).

If snmpwalk returns content, try adding the node through the command line:
/opt/observium/add_device.php 172.30.2.21  <your_snmpv2_community>

That will likely tell you what's wrong.

HTH,

Ahmed.

Le mer. 14 juill. 2021, à 10 h 39, Njoroge, Joyce (Stadt Ulm) via observium <observium@observium.org> a écrit :

> Hallo,
>
>
>
> I am having a problem adding a few of my devices to the Observium Server.
> I use the same parameters for the other devices but with the few that
> couldn't be added, I am getting the following message.
>
>
>
>
>
> I have tried to change SNMP authentication using different protocol
> versions but I still get an error message.
>
>
>
>
>
>
>
> Obsevium version is Observium CE 20.9.10731.
>
>
>
> I will appreciate your help.
>
>
>
> Regards,
>
> Joyce
> _______________________________________________
> observium mailing list
> observium@observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>


--
Ahmed Rahal
Administrateur de Systèmes / Systems Administrator
*Fibrenoire* - www.fibrenoire.ca
A: 550
, avenue
Beaumont,
bureau
 320,
Montréal (Québec)
 H3N 1V1
arahal@fibrenoire.ca
Twitter: @fibrenoire
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------------------------------

Message: 3
Date: Wed, 14 Jul 2021 17:08:35 +0100
From: Adam Armstrong <adama@observium.org>
To: Observium <observium@observium.org>
Subject: Re: [Observium] Problem Adding New Device
Message-ID: <6B77A19F-AB64-4F85-9821-E366D51E2AB5@getmailspring.com>
Content-Type: text/plain; charset="utf-8"

Better to just fetch sysObjectID.0 or sysDescr.0 instead of a walk to start with.

snmpget -v2c -c <community> 172.30.2.21 sysDescr.0 Using v3 auth on commandline is messy, I'd recommend making it work with v2c if you don't understand the complexities.
adam.
On Jul 14 2021, at 5:05 pm, Ahmed Rahal via observium <observium@observium.org> wrote:
> Hi Joyce,
>
> Try debugging on the command line from the Observium host:
> snmpwalk -v2c -c <your_snmpv2_community> 172.30.2.21
>
> This should pull a lot of text.
> If this command does not succeed, make sure you can reach your target on port 161/udp (check your firewalls).
>
>
> If snmpwalk returns content, try adding the node through the command line:
> /opt/observium/add_device.php 172.30.2.21 <your_snmpv2_community>
>
>
> That will likely tell you what's wrong.
>
> HTH,
>
> Ahmed.
> Le mer. 14 juill. 2021, à 10 h 39, Njoroge, Joyce (Stadt Ulm) via observium <observium@observium.org (mailto:observium@observium.org)> a écrit :
> > Hallo,
> >
> >
> > I am having a problem adding a few of my devices to the Observium Server. I use the same parameters for the other devices but with the few that couldn't be added, I am getting the following message.
> >
> >
> >
> >
> > I have tried to change SNMP authentication using different protocol versions but I still get an error message.
> >
> >
> >
> >
> >
> >
> >
> > Obsevium version is Observium CE 20.9.10731.
> >
> > I will appreciate your help.
> >
> > Regards,
> > Joyce
> > _______________________________________________
> > observium mailing list
> > observium@observium.org (mailto:observium@observium.org)
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
>
> --
> Ahmed Rahal
>
> Administrateur de Systèmes / Systems Administrator
>
> Fibrenoire - www.fibrenoire.ca (http://www.fibrenoire.ca/)
> A: 550
> , avenue
> Beaumont,
> bureau
> 320,
> Montréal (Québec)
> H3N 1V1
>
> arahal@fibrenoire.ca (mailto:arahal@fibrenoire.ca)
> Twitter: @fibrenoire
>
>
>
>
>
>
> _______________________________________________
> observium mailing list
> observium@observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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--
Ahmed Rahal
Administrateur de Systèmes / Systems Administrator
Fibrenoire - www.fibrenoire.ca
A: 550
, avenue 
Beaumont, 
bureau
 320, 
Montréal (Québec)
 H3N 1V1
arahal@fibrenoire.ca
Twitter: @fibrenoire