Hi all,

I tried asking this on the forum: http://observiumforum.com/forum/main-category/main-forum/78-thnking-of-buying-premium-observium-but-have-some-questions

but after 22 views no one hasn't answered.. 

I tried the IRC but it seemed to be closed? I was told by the bot that my chat messages wasn't sent to channel.. 

So now i try here.. 

I run a IT consultant company and we are maybe planing on using observium. For now we have a test installation of the free version running to much success!

Besides the ease of use through SNMP we do look to the customer feature and alert feature you get with the pro edition.

How much is built into the alert feature? is it only mail or does it also support text?

What is ment by rule based grouping?

And maybe the most important one of all. The customer feature? can i use it to separate my different clients so its easier to oversee what devices belong to what client? or is it more for the billing feature?

This product looks vary promising!